Customer Service Center Agent
Resume:
Work History
Political Scientist
Florian
Placide
Contact
Address
K1Z 8H5
Phone
*******@*****.***
florianplacide
Skills
Administrative tasks
Very Good
Public speaking
Very Good
Client relations strength
Very Good
Administrative support
Excellent
Treatment planning
Excellent
Staff education and training
Excellent
Languages
Autonomous and enthusiastic, my first experiences allowed me to reinforce my achievements and to understand the different tools and techniques in politics. In search of new challenges, I would like to join an organization to which I could bring my dynamism and my taste for challenge.
Volunteer
Liberal Party of Canada, Quebec
Volunteered with groups and organizations to help
make measurable differences for program
recipients.
Responded to questions from customers and
community members.
Assisted with special events and programs.
Organized event schedules and implemented
reminder systems.
Aiesec
student Association
Used coordination and planning skills to achieve
results according to schedule.
Proved successful working within tight deadlines and fast-paced atmosphere.
Saved $[Amount] by implementing cost-saving
initiatives that addressed long-standing problems. Participated in team-building activities to enhance working relationships.
Political Activist
Ann Gingras
responsible for telephone calls during the federal elections
Call Center Agent
Antoine Bujold, Quebec, Quebec
outgoing calls made with my team to find out the
choice of citizens during the federal elections
2019-09 -
2020-01
Customer Service
Hotel Jaro, Quebec, St Foy
2019-07 -
2020-01
Education
Accomplishments
French
Excellent
English
Good
Creole Haitian
Excellent
Spanish
Average
Mandarin
Basic
Russian
Basic
Maintained customer satisfaction with forward-
thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and
external customers.
Followed up with customers about resolved issues to maintain high standards of customer service.
Implemented and developed customer service
training processes.
Associate of Science: Political Science
Laval University - Quebec City
2019-01 -
2022-06
Delegate from Haiti and Poland to a Francophone
simulation of United Nations at Laval University
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