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Customer Service Center Agent

Location:
Ottawa, ON, Canada
Posted:
October 10, 2022

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Resume:

Work History

Political Scientist

Florian

Placide

Contact

Address

**** ******* **,******, **,

K1Z 8H5

Phone

418-***-****

E-mail

adsx5x@r.postjobfree.com

LinkedIn

florianplacide

Skills

Administrative tasks

Very Good

Public speaking

Very Good

Client relations strength

Very Good

Administrative support

Excellent

Treatment planning

Excellent

Staff education and training

Excellent

Languages

Autonomous and enthusiastic, my first experiences allowed me to reinforce my achievements and to understand the different tools and techniques in politics. In search of new challenges, I would like to join an organization to which I could bring my dynamism and my taste for challenge.

Volunteer

Liberal Party of Canada, Quebec

Volunteered with groups and organizations to help

make measurable differences for program

recipients.

Responded to questions from customers and

community members.

Assisted with special events and programs.

Organized event schedules and implemented

reminder systems.

Aiesec

student Association

Used coordination and planning skills to achieve

results according to schedule.

Proved successful working within tight deadlines and fast-paced atmosphere.

Saved $[Amount] by implementing cost-saving

initiatives that addressed long-standing problems. Participated in team-building activities to enhance working relationships.

Political Activist

Ann Gingras

responsible for telephone calls during the federal elections

Call Center Agent

Antoine Bujold, Quebec, Quebec

outgoing calls made with my team to find out the

choice of citizens during the federal elections

2019-09 -

2020-01

Customer Service

Hotel Jaro, Quebec, St Foy

2019-07 -

2020-01

Education

Accomplishments

French

Excellent

English

Good

Creole Haitian

Excellent

Spanish

Average

Mandarin

Basic

Russian

Basic

Maintained customer satisfaction with forward-

thinking strategies focused on addressing customer needs and resolving concerns.

Provided primary customer support to internal and

external customers.

Followed up with customers about resolved issues to maintain high standards of customer service.

Implemented and developed customer service

training processes.

Associate of Science: Political Science

Laval University - Quebec City

2019-01 -

2022-06

Delegate from Haiti and Poland to a Francophone

simulation of United Nations at Laval University



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