Customer Service Crew Member
Resume:
Lynnette Dunn
El Paso, TX *****
********@*****.***
Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Popeye's Restaurants - El Paso, TX
March 2022 to July 2022
Just taking orders and making food . Prep for the day and help customers Produce Associate
Food King - El Paso, TX
January 2022 to March 2022
Just washing and organizing all the produce of the store and it was pretty easy here. Cashier/Customer Service
Kohl's - El Paso, TX
December 2021 to February 2022
This was a seasonal job
But this was an easy job
Very friendly place
Assistant Manager
Wendy's - El Paso, TX
January 2015 to September 2021
Managed the cash register and being able to handle pressure especially during busy times with a lot of customers.Manage the crew, get them in the right track. crew member
Popeye's Restaurants - El Paso, TX
April 2021 to June 2021
Pretty easy job. Just taking care of the customers needs, helping them decide what is for lunch or dinner. Cashier/Customer Service
Sam's Club - El Paso, TX
November 2019 to January 2020
Great customer service .
Listening to their needs and making the customer gets what they needs. Clean and organize everything and also stock• Greeted every customers and guests
• Assisted customers as needed
• Helped customers find what they are looking for
• Resolved customer complaints
• Operated cash register[s]
• Handled refunds
• Stocked merchandise
HGS
Call Center Services - El Paso, TX
November 2018 to January 2019
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
• Reviewed account and service histories to identify trends and issues, checked to see if the patient's insurance would cover the procedure.
• Consulted with customers to determine best methods to resolve service and billing issues.
• Met or exceeded revenue objectives by promoting Product or Service to customers during service, account and sales follow up calls.
Education
GED
Western Technical College - El Paso, TX
March 2017 to February 2019
Skills
• Team leadership, Organizational strengths, Ability to Work Under Pressure, Problem solving abilities, Excellent Customer Service, Bilingual English/Spanish, Speak in front of large groups, Detail oriented
• Customer Service (6 years)
• Food Service (7 years)
• Crew Member (7 years)
• Cash Handling (7 years)
• Bartending (3 years)
• Food Safety (7 years)
• Host/Hostess
• Microsoft Word
• Serving Experience
• POS
• Food Preparation
• Restaurant Experience
• Retail Sales (3 years)
• Cashiering (7 years)
• Restaurant Management (1 year)
• Cooking (7 years)
• Merchandising
• Kitchen Experience
• Busser
• Administrative Experience
• Kitchen Management Experience
• Shift Management
• Warehouse Experience
• Spanish
• English
• Food Production
• Cleaning Experience
• Meal Preparation
• Caregiving
• Guest services
• Commercial cleaning (Less than 1 year)
• Heavy lifting
Languages
• Spanish - Expert
Certifications and Licenses
Food Handler Certification
Additional Information
1. Food handlers
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