**/****

Certificate :

Phlebotomy

York County Technical School

York, PA

2009

Certificate :

Esthetics

International School Of Skin,

Nailcare, And Massage Therapy

Atlanta, GA

adsx1r@r.postjobfree.com

717-***-****

Shrewsbury, PA 17361

Skills

• Administrative skills

• Appointment confirmation

• Hospitality services

• Dependability

Critical thinking and problem

solving

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Adaptability to a fast paced,

changing work environment.

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• Accuracy and attention to detail

• Biohazard Waste Disposal

• Proper Storage Procedures

• Sharps Disposal

• Information Gathering

• Butterfly Venipuncture

• Specimen Collection

• Data Entry

• Drawing Blood

Education And Training

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Wellspan - Certified Phlebotomist

York, Pa

06/2022 - Current

Indulge Beauty Therapy - Front Desk Receptionist

York, PA

06/2020 - 05/2021

Yahaira Boslet

Summary

Experience

• Gathered biological samples for laboratory tests.

• Collected, labeled and stored lab samples according to laboratory specifications.

• Handled administrative tasks for laboratory staff and overall operations. Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

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• Prepared and packaged specimens for courier transport. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

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Observed patient for unusual reactions or events to take appropriate action under established guidelines.

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• Transported specimens following established protocol for temperature and light.

• Identified patients using proper procedures prior to specimen collection. Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

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Labeled blood vials with critical information like time of collection, date and patient name.

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Prepared blood-collecting equipment to draw blood and safely store and transport samples.

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Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.

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Drew blood from patients to collect samples using venipuncture and following aseptic techniques.

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• Labeled patient samples, double-checking information for accuracy. Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

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• Used aseptic techniques to maintain specimen integrity.

• Properly stored and transported specimens to prevent loss and delays. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

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Handled payment processing and provided customers with receipts and proper bills and change.

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• Answered telephones and greeted visitors to assist, answer questions and direct.

• Received incoming calls and coordinated with staff to fulfill customer requests. Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.

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• Responded to inquiries and room requests made online, by phone and via email.

• Signed for packages, recorded deliveries and distributed to personnel. Maintained important files, running reports and delivering updates on occupancy and revenue.

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Input customer data into reservation systems and updated to reflect room changes.

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• Scheduled and confirmed appointments.

• Answered and directed incoming calls using multi-line telephone system. Answered office phone and emails to schedule appointments, answer questions and document information.

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• Managed customer complaints and rectified issues to complete satisfaction. Maintained daily calendars, set appointments with clients and planned daily office events.

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• Processed payments and updated accounts to reflect balance changes.

Contact this candidate