Beverly Scott

**** ****** *****, ******, ***** Carolina, 29078, US

704-***-****

adswzq@r.postjobfree.com

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy with in your company. Frequently praised as a hardworking employee by my peers as well as my upper management. I can be relied upon to help your company achieve its goals an expectations. I have a passion for my ability to help others. First call resolution is the best if possible but you have to be compassionate with your customers as well. I work towards being better today than I was yesterday!

customer Service/People skills

Multi tasking and great Organizational Skills

Very Motivated Individual and can work very well

with others as well as Independently

High School - 2011

Montgomery Community College - Troy, NC

CNA11 - 2012

Montgomery Community College - Troy, NC

Phlebotomy - 2014

Montgomery Community College - Troy, NC

SAS - February, 2022 to Present

Employbridge - Atlanta, Georgia

Handle Heavy Inbound call volume to assist Applicants with job searches Work with Multiple Systems to Prescreen Applicants Prescreen Applicants an get set up for Interview with Local Branches Assist with job searches to find the best match for Applicants Help troubleshoot issues with payroll/Verification documents Use Multiple Systems with Multiple screens each day Customer Care Representative - July, 2019 to December, 2021 Advanced Home Care Inc - Greensboro

Handled High volume Inbound calls in a timely manner Assisted patients with their orders for medical supplies Reached out to other departments to get verification of medical supplies an approvals Documented all calls with in the appropriate data base Reached out to Medical Clinic as needed to get the approval of certain medical devices Professional Summary

Skills

Education

Work History

Benefits Verification Specialist - October, 2018 to May, 2019 Lash Group - Fort Mill, SC

Inbound/outbound calls in timely manner

Reached out to Physicians, Pharmacy, and Insurance providers to get Verification for a drug called NUCALA

Documented an logged data each day

Responded to emails from Physicians and Patients

Personnel Processor Specialist - June, 2014 to October, 2018 HRSSC- Postal Service - Greensboro, NC

Handled High volume Inbound calls from Retired & Current Employees Processed All external hires which included Background checks, applications, and references. Accessed Health Benefits for Employees- Helped assist with Open Enrollment Multi task daily with calls,systems,an data entry. FMLA certified- Handled FMLA calls an documentations CNA11 - March, 2012 to June, 2015

Daisy & Edwards Home Care - Mount Gilead, NC

Managed Assistant living facility for the Disabled & Geriatric Patients Managed daily meetings and dispensed assignments

Dispensed medications to patients

Benefits Verification

FMLA Training

CNA 11

Phlebotomy

Certifications

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