Customer Service Account Manager
Resume:
KIMBERLY Ozer
Sales & Marketing
Contact
Address
King of Prussia, PA, 19406
Phone
********@*****.***
Skills
Lead prospecting
Account servicing
Network development
Business Development
Sales Strategies
Closing sales
Account acquisition and retention
Sales expertise
Customer Relations
Lead Generation
Account development
B2B sales
Customer Service
Expertise in cold calling
Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Work History
2022-01 - Current
Account Manager, Inside Sales
Self Employed Cativa CBD, King Of Prussia, PA
Generate new CBD and Delta 8 business in Philadelphia territory
Educated clients on new products or services to increase customer engagement with brand.
Used CRM software to maintain detailed contact logs and account records. Hubspot
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
2018-11 - 2020-11
Account Sales Agent
Nutrisystem, Horsham, PA
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Provided information about available products and services, membership details and purchase advantages.
Made average of 150 outbound and inbound calls per day.
2017-01 - 2018-11
Nursing
LANKANAU HOSPITAL, Wynnewood, PA
Checked patient vitals such as temperature, blood pressure and blood sugar levels, labs, EKG, Bladder scans
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Documented care actions by completing records and logs in medical software system.
Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs
2012-01 - 2015-03
Med Tech / Supervisor
THE HAVEN OF NORTH HILLS, Pittsburgh, PA
Formulated plans for improving procedures, training and processes.
Lead team on 3-11PM shift
Provided all New patient assessments
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
Sales And Marketing Education
West Chester University of Pennsylvania - West Chester, PA
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