Team Lead Associate

OMOSIGHODENNISOSAMUDIA

Email:***********@*****.***

Tel:080********

Address:ZslWaterIlugunRoad,Kemta,Idi-aba,Abeokuta,OgunState. EDUCATIONHISTORY

ImoStateUniversityOwerri(IMSU)

BachelorofEducation(Economics)2010

InstituteofManagementandTechnologyEnugu

NationalDiploma(Marketing,1996)

ADDITIONALTRAININGSRECEIVED

Entraprenuershipandskillsacquisition(SMENDEN)2020

Environments,watertreatment2019

LeadershipandCustomerexperiences2019.

RetailBankingStrategyandOperatingModelDesign 2012

Enterprise Risk Management (Total Risk Managers-TRM) 2007

ServiceExcellenceTVQConsulting 2005

WorkshoponForensicIdentificationofForgedandFraudulenceInstrument(N.U.Ekong& Associate) 2005

BusinessEtiquetteandPersonalityDevelopment(PoisetheFinishedSchool) 2004 BusinessWritingandCommunicationSkill(TomAssociate) 2003 PersonalEffectivenessandOrganizationvalue(LeadershipDevelopmentConsulting)2003 AshaguePharmaceuticalCompany

(IndustrialAttachment) 1997

WORKINGEXPERIENCE

ManagingDirector, ZoespringsLimited 2013-tilldate

Achieveresources,includingtheattracting,hiringandretentionofpersonnel Ensureemployeesmoveinthesamestrategicdirectiontoachieveitsmission. Createandreportonbusinessplans,monitoringitsefficacyandprogress Remainclosetoallstakeholdersincludingthechairmanandboardmembers,staff,client, key-decisionmakersandexternalservicessuppliers

Researchandimplementnewinitiativestodriverevenue,loweroperatingcostswhile maintainqualityproductsthatarecompetitive, whiledeliveryexcellentcustomersupport Continuesmonitoringoftheannualbudgetandensurethatrevenue/salestargetsaremet. Manageandreportontheeffectiveimplementationofamarketingstrategytomaintain marketrelevanceandpromoteproductsandservicestoincreasesales. Mangekeypersonnel,clientsandserviceproviders.

Maintainthequalityofproductservices,customersupportlevelofserviceinlinewith servicelevelagreementsandotherretentionstrategies. Promotethewellnessofstaffandimplementingpoliciesinlinewithlaborlegislationand healthandsafetyguidelinestocreateadiverseandpositiveworkingenvironment. Managetheflowofgoodsandservicesfromrawmaterialsintofinishedproducts. Manageallbusinessactivitiestoensurethatthecompanymaximizedcustomervalueand havefavorablecompetitiveadvantageinthemarket.

TEAM LEAD,BULLIONSERVICS

ACCESSBANKPLC,ABEOKUTA

NOV,2011-2013

1.Ensuring thatBullionstaffandbranchesadheretobank’spolicyoncash management

2.EnsurethatnobranchservicedbyBullionAbeokutahadacaseofnon-availableof cashthroughpromptsreplenishment.

3.EliminateextracosttothebankbyensuringBullionvaultsandbranchesundermy coveragestaywithininsurancelimits.

4.EnsurethatcashactivitiesreportgetstoHead,BullionservicesattheHeadOffice daily.

5.Puttingpropercontrolinplacetopreventanycaseofshortage/overage. 6.Ensuring thatallvehiclesandotherassetsattachedtotheunitareproperly maintained.

7.Preparingandsubmissionofweeklyandmonthlyreconciliationtoheadofficeby firstworkingday.

8.SupplyofcashandloadingofoffsiteATMsmachines.

9.RegularlydepositingmutilatedandallexcesscashtoCBN. 10.SortingATMsfitcashfortheregion

11.RETAILMARKERING

INTERCONTINETALBANK

2009-2011

Providingoptimallevelofcustomerservicesasperindividualrequirement. Analyzingindividualrequirementofcustomersandrecommendationappropriateretail products.

Assistedcustomerswithallcustomerloanapplicationsandprocess. Coordinatedwithcustomerandofrequiredreferredtootherdepartment. Developmentsalesobjectivesandpreparedstrategiestoensureachievement. Ensuredcompliancetoallretailbankingpoliciesandprocedures. Maintainedconfidentialityofallcustomerinformationforbanking. Providedappropriatefeedbacktoallmanagementforvariouscustomeractivities. Admirableexperienceinprovidingcustomerservicestoretailbankingcustomers. Soundknowledgeofvariousbankproductsandservices.

Immenseknowledgeofallbankpoliciesandproceduresforvarioustransactions. Exceptionalknowledgeofdevelopingandimplementingbusinessplans. Abilitytofacilitatepromotionofvariousretailactivities. Abilitytoresolveallcustomerissueefficiently.

Abilitytoacceptandprocessloanapplications.

Abilitytocrossselltoestablishedcustomers’.

Abilitytodesignstrategiestomaximizedprofitforbank. Marketingofthecompany’sproductsandworkingtomeetandsurpasstargets. Openingnewaccountsandothermiscellaneousduties.

Followuponprospectiveandexistingclients.

Maintenanceofcustomer’sreceivablesaccount

Takingcustomer’sordersandensurethatitisdelivered.

OPERATIONS

INTERCONTINENTALBANK

2007-2009

CashandTeller

Passingofentriesforclearingchequeanddividends.

Franchiseteller:PAYDIRECT,E-TRANZACTetc.

Ticketcalloveretc.

Debitingofcustomers’accountsforpayment.

Creditingofcustomersaccountfordeposits.

CustomerServiceOfficer

Maintenanceofdailyupdateregister.

Marketingofthecompany’sproductsandworkingtomeetandsurpasstargets. Openingnewaccountsandothermiscellaneousduties.

Followuponprospectiveandexistingclients.

Maintenanceofcustomer’sreceivablesaccount.

TakingCustomer’sordersandensurethatitisdelivered.

VOLUNTEEREXPERIENCES

1ReachoutNigeriaCampaign2020

2PlantaTreeAwarenessCampaign 2019

3InnerCityChristembassychurch2019.

4)Christembassyprisonoutreach2019. 5)

INECVotersRegistration mobilizationcampaign2014 6)ScriptureUnionChildrenCo

-ordination 2014

LEADERSHIPPOSITION

1.CellleaderChristEmbassy

2.LeaderAssociationofFoodandBeveragesProducersKemta,Abeokuta. 3.TeamLeadBullionServicesAccessBank

4.HeadPrefectOza-NogogoSecondaryCommercialSchool.

TEACHINGEXPERIENCES

1)Teachinginternsintercontinentalbank2008.

2)NationalyouthservicesOpihighschoolNnsukka. 2002

3)Ozanogogosecondarycommercialschool(communityservice)2000. AWARDS

1)Partneroftheyear(ROR)Christembassy2019

2)MostmanageBullionhubAccessBank2011

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