Front Desk Customer Service
Resume:
Jeremiah Benns
Field Administrator, Tutor
Waco, TX 76706
********.*****@*****.***
Instructed an after school tutoring program for students, also conducted home visits with the student parents
Authorized to work in the US for any employer
Work Experience
Front Desk/sales/ Night Auditor
Hilton International, Inc - Orlando, FL
October 2016 to May 2019
Worked as a Front desk clerk where i checked guest in and out as well as assisted guest with there needs through out the stay. I also was trained for night auditing when needed Field Administrator, Tutor
Mind Spark - Waco, TX
August 2010 to August 2016
Job experience consist of conducting weekly visits at students' home, meeting with parents and student to evaluate and discuss student progress.
*Recorded monthly reports on the students' progress.
*Instructed an after school program daily to assist students in studying. *Activity coordinator duties which created daily activities for after school programs Supervisor/Medical
EMSI - Waco, TX
2007 to July 2010
Records Retrieval)
Job duties consist of supervising a team of 10-15 people and assign employees to their positions.
* Weekly meetings
*Update Monthly billing to clients
*Managing daily reports on the status of the medical records retrieval
* Create monthly reports
* Office daily duties: such as answering multi phone lines, taking messages, typing medical documents, faxing notices
Education
Certificate
Mclennan Community College - Waco, TX
May 2007
Diploma
Waco High School - Waco, TX
May 1996
Skills
• Computer Skills: Proficient in using personal computer skills through training in such programs as Medi-Tech, Microsoft Word, Windows 8.1, Excel, Access, spread sheet, Power Point, ect. Type 40-50 wpm. (10+ years)
• Multi-line Phone Systems
• Tutoring
• Operating Systems
• Medical Records
• Multi-line Phone Systems
• Linux
• Microsoft Windows Server10
• Microsoft Outlook
• DNS
• Active Directory
• Microsoft SQL Server
• Multi-line Phone Systems
• TCP/IP
• LAN
• SQL
• Microsoft Exchange
• Front desk
• Hotel experience
• Customer service
• System Administration
• Computer Networking
• WAN (10+ years)
• Guest services
Assessments
Customer focus & orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Front desk agent (hotel) — Highly Proficient
November 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Scheduling — Familiar
January 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Computer Skills: Proficient in using personal computer skills through training in such programs as Medi- Tech, Microsoft Word, Windows 8.1, Excel, Access, spread sheet, Power Point, ect. Type 40-50 wpm.
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