Office Assistant Customer Service

TAYLOR E. SRALIK

***** **** **. ***. *** (***) **0 – 8509

El Paso, Texas 79934 *********@*****.***

SUMMARY OF QUALIFICATIONS

Reliable and hardworking individual with strong customer service and problem-solving skills. Experienced working in fast-paced and demanding environments. Well-organized and efficient in prioritizing and managing multiple simultaneous projects. Excellent team member and leader with first-rate communication skills. Ability to manage multiple tasks simultaneously without compromise to productivity, responding rapidly to changing priorities, evaluating problems, and making intelligent decisions. Focused on achieving organizational goals and objectives.

Areas of Expertise:

Office Management Operations

Administrative Skills

Records Maintenance

Personnel Management

Conflict Resolution

Regulation Compliance

Cash Operations

Customer Service

Computer Proficiency: Microsoft Office Suite

PROFESSIONAL EXPERIENCE

RUSSELL TRANSPORT 2021 – 2022

Purchasing Clerk El Paso, TX

Compiled requests for materials, prepared purchase orders, kept track of purchases and supplies, and handled invoices and inquiries about orders. Closed accounts.

Compared prices, specifications, and delivery dates to assist in determining the best bid. Tracked the status of requisitions, contracts, and orders; calculated relevant costs.

Coordinated and tracked truck dispatches. Scheduled vehicles for preventive maintenance to ensure defects were prevented.

WINGSTOP 06/2021 – 12/2021

Assistant Manager El Paso, TX

Directed daily operations of a restaurant running front and back of house stations. Ensured compliance with company standards in all areas of operation, including product preparation, customer relations, inventory, etc.

Opened and/or closed restaurant. Assembled and packaged orders. Assisted in all other positions when necessary. Oversaw hiring/firing duties as well as control shrinkage, waste, expenses, and payroll. Placed orders with vendors and closed invoices. FRONT RANGE ARBORISTS 2019 – 2021

Spray Technician / Office Assistant Colorado Springs, CO

Diagnosed trees for insects and sprayed products accordingly during spray seasons. Managed all pesticides, chemicals & fertilizers that were used for treating trees.

Performed landscaping duties including branch and tree stump hauling. Manipulated nozzles, tubes, or hoses during spray application.

Promoted to Office Assistant after spray season. Handling incoming calls and other communications. Managed filing system; recorded information as needed. Helped in the organization and maintenance of office common areas.

Scheduled appointments for arborists when clients requested company services. Handled payments and deposited checks.

TAYLOR E. SRALIK PAGE TWO

PROFESSIONAL EXPERIENCE

CAZADORES MEXICAN RESTAURANT 2006 – 2013

Assistant Manager / Hostess Suffolk, VA

Coordinated communication between front of the house and back of the house staff. Calculated future needs in kitchenware and equipment and placed orders, as needed

Managed and store vendors’ contracts and invoices. Supervised kitchen and wait staff and provided assistance, as needed. Kept detailed records of monthly costs and revenues.

Greeted guests, provided accurate wait times, and escorted customers to the dining and bar areas. Bussed tables to ensure clean area for next set of clienteles. Operated registers and handled payments.

EDUCATION / TRAINING

GED, College and Career Academy at Pruden, Suffolk, VA Training: Management Operations, Personnel Management, Office Administration Purchasing, Food Services, Account Management, Customer Service

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