**** ****** *****

Columbus, Ohio *****

614-***-****

adswpj@r.postjobfree.com or adswpj@r.postjobfree.com

Donna M. Brown

SKILLS

● Accurate, detailed focus and extremely organized

● Multi-tasking

● Computer and technical skills (including software knowledge)

● Proficient transcription and typing skills

● Administrative skills

● Excellent verbal and written communication while being concise and clear

● Able to prioritize accurately

● Professional telephone etiquette

● Ability to work as part of a team or independently while maintaining motivation

● Values and respects security, privacy, and protection of all work material

EXPERIENCE

Long John Silver’s, Chillicothe, Ohio — Shift Lead/Manager Aug. 2016 - Dec. 2016

● Monitor’s team members productivity and performance while making sure safety guidelines and health regulations are adhered to.

● Coaching staff members and providing clear feedback to enhance performance in a respectful manner.

● Organizes and preps for opening, shift change, and closing.

● Accurate accounting of nightly deposit and completing end of shift paperwork promptly.

● Tallying nightly inventory accurately.

Super Quik, Waverly, Ohio — Cashier/Customer Service Oct. 2014 - July 2016

● Greeting customers in a prompt and friendly manner.

● Performing nightly inventory count of tobacco related products.

● Operating cash registers, maintaining an accurate ledger of money in store safe when accessed.

● Completing lottery and alcohol transactions in accordance with law and company policy.

● Maintaining a clean and orderly shop, bathroom, and general upkeep of the parking lot and gas pump area.

Pike Community Hospital, Waverly, Ohio — Emergency Room Registrar/Unit Clerk

Sept. 2002 - Nov. 2012

● Greeting clients and visitors promptly and professionally.

● Obtain correct demographic and insurance information and correctly enter into the system to generate patient charts.

● Verify insurance eligibility and if self pay, explain to the patient or family the HCAP application to reduced or free care.

● Contact other healthcare facilities as requested per attending doctor while accurately and swiftly ordering any test patient may have been ordered.

● Assist physicians, nurses, or other healthcare staff as requested.

● Enter patient discharge instructions per physician’s order, double check any prescriptions written for possible drug allergy or interactions, and provide a patient chart with any type of work or school excuse required.

● After patient discharge enters all billing and tracking information into the correct computer program before placing charts to be dictated.

● Maintaining patient confidentiality in accordance with the law and hospital guidelines.

EDUCATION

Ohio University, Chillicothe, Ohio — Associate Degree-Registered Nursing

Jan 2008 - Nov. 2012

Technology Education College, Columbus, Ohio

-Medical Assisting Diploma

July 1999 - March 2000

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