Office Assistant Customer Service
Resume:
Krista Tillman
Hamburg, IA *****
*************@*****.***
My objective is to become a part of your team.
I take pride in my work and devote more than most. I am energetic and willing to learn what is expected of me to become an asset to the company for the company to excel. I have over 20 Years of customer service/ management experience. Previous employment Certification of Business Management completion along with personnel evaluations are available upon request. Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Shenandoah Medical Center - Shenandoah, IA
February 2017 to Present
Registration, Scheduling, Insurance Eligibility Medical Office Assistant Diploma Store Manager/ Retail Specialist
Dollar General Corp. - Tarkio, MO
October 2013 to February 2017
Responsibilities
Receiving and processing sales transactions, company deposit audits, accounts payable and receivables, stocking, sales
marketing as well as inventory control, loss
prevention and payroll.
Accomplishments
Completed Business Management course through Dollar General at a corporate level and Medical Office Assistant through Ashworth college
Skills Used with a high level of retail management as well as extreme guidelines for customer service. Office Assistant
Atchison Recycling - Tarkio, MO
June 2012 to October 2013
Front office management, bookkeeping, credit card settlements, corporate settlements, cash management, Load
dispatch and recovery.
Front Desk Associate/ Assistant Manager
America's Best Value Inn and Suites/ Super 8 - Percival, IA March 2008 to June 2012
Booked guests into their rooms, kept books of guests and receipts. Accepted money for payments of
rooms, ran the fax/copy machine, operated the multi line telephone system, Payroll and marketing.
Sales Associate/ Customer Service Mgr
Wal Mart Shenandoah - Shenandoah, IA
March 2005 to November 2011
Service Desk, made exchanges and returns, general customer service, printed money orders and money
transfers, ran cash register, answered phones, used multi line phones.
Photo Center, operated and cleaned the machines, printed pictures, assisted customers on the computer to develop films, accepted money as payments. Dates: 03/2005 - 11/2007
Education
2 yrs in Criminal Law
Iowa Western Community College - Clarinda, IA
2 yrs in Foensic Science
Everest College - Phoenix, AZ
Diploma in Medical Office Assistant
Ashworth college - Norcross, GA
Skills
• Behavioral Health
• Medical Scheduling
• Business Management
• Loss Prevention
• EMR Systems
• Management
• Multi-line Phone Systems
• Accounting
• Medical Office Experience
• Recruiting
• Accounts Payable
Assessments
Electronic Health Records: Best Practices — Highly Proficient September 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Scheduling — Familiar
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Medical Receptionist Skills — Proficient
September 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Previous business owner for 17 years.
Data entry, Customer service, Bookkeeping, money management, fax/copy machine, multi-line telephone system, problem solving and I work as team member/leader. Previous employment Certification of business management completion along with personnel evaluations is available upon request.
Contact this candidate