Jennifer L. Bravo
Iola, Texas 77862
****************@*******.***
Professional Experience:
Hospitalist Program Manager CHI St. Joseph Health
April 20, 2020 – Present Both CHI hospital campuses in the Brazos Valley
Full Time Employee
Specialized in assisting with the daily operations of Hospitalist Program (Internal Medicine Doctors) as an advocate within the hospital as it is delivered across the continuum of patient care through a unified team of professionals seeking superb quality outcomes. Problem solve continuity of care on behalf of the patients and providers. Skilled in on-going record keeping and data collecting for the program to help with the staffing model and performance / productivity bonuses for the providers. Attend a weekly scheduled performance improvement education & informative team meetings for the hospitalist program and attend daily multidisciplinary meetings as needed to meet the needs of our patients across the continuum of care. Manage and oversee day to day operations within the program under the advisement of director and clinical administrator. Responsible for the provider’s payroll and making sure they are correctly compensated for their shifts worked, bonuses, continuing education, and paid time off. Responsible for the billing and education compliance for our team. Work closely with other various multidisciplinary groups (administration, case management, quality, IT, & so) to provide an excellent service line with great outcomes and help keep the flow of communications between the hospital and MD’s operating smoothly, while maintaining their working flow efficiency. Oversee the on-boarding education and updates for new staff. Responsible for managing up with team members regarding missing items for compliance, billing, patient concerns, opportunities for growth in professional development for the team and self through education and team building opportunities. Provide multiple levels of written communication with doctors, other hospital staff members, patients, families members, and community liaisons for different organizations on various platforms: TigerConnect, IMBills, e-mail, and written letters. Passionate and excel in recognizing staff members for their hard work and achievements to accomplish the organizations mission, vision, and values. Respectfully have to mediate with providers with conflicts and find manageable solutions. Work efficiently and effectively to resolve day to day issues working closely with administration. Recognized as a team lead in philanthropy attributions in the community on behalf of the organization.
Home Health Physical Therapy Assistant Traditions Home Health
September 2019 – September 2022 1862 Rock Prairie Road
Part Time College Station, TX 77845
Worked PRN for the Traditions Home Health providing treatment to the patients need in the comfort of their own home. Accountable for following the physical therapist’s established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify per the patient’s needs. Use physical treatment procedures following the plan of care established by the PT for the patient to help improve mobility, strength, & gait, as well as relieve pain caused by the surgery, disability caused by disease, injury, or neurological on-set. Worked in a close relationship with whole multidisciplinary team and physicians for the most comprehensive, personal, and effective patient care to help the patients regain and maintain their health and independence.
Program Manager CHI Health St. Joseph College Station Hospital
August 2019 – April 19, 2020 1604 Rock Prairie Road
Full Time Employee College Station, TX 77845
Oversaw the daily operations of Joint University previously known as My Orthopedic Solutions Team (Total Hip & Total Knee Replacements), Hip Fracture Program, & Bariatric Center as an advocate for the patient experience within the hospital as it is delivered across the continuum of patient care through a unified team of professionals seeking superb outcomes in a wellness culture. Assisted in building and the national accreditation of the Bariatric program. Have presented at two re-certifications for Joint Commission for the Total Hip & Total Knee Replacements programs. Up-keep ongoing records with data collection, meeting agendas / minutes, and relationships for Joint Commission Total Knee and Total Hip Replacement National Certifications and MBSAQIP for our Low Acuity Bariatric National Certification. Research scholarly journals for best practices in the health field and evidence based medicine to improve programs. Schedule & lead monthly scheduled Performance Improvement Team meetings with hospital administrators, the programs medical directors, other physicians, and keys clinical & non-clinical staff and share clinically tracked data and research. Manage the build out and oversee day to day facility operations within the hospital specialty programs. Taught pre-operative educational classes (Total Joint Replacement & Bariatric), schedule patients for pre-admissions & pre-op classes, organize schedules, track data for AJRR & MBSAQIP, then report outcomes at monthly meeting, help initiate quality safety measurements, create and oversee an ongoing quality improvement plans, and make daily rounds on patients. Patient liaison and concierge while they are hospitalized recovering from orthopedic & bariatric procedures. Help implement protocols for the all programs and keep the flow of communications between the hospital and surgeons operating smoothly, while maintaining the integrity on the premises that the programs were developed and designed for best outcome for patient care. Develop community education and seminar programs inclusive of schedules, presenters, content, and materials. Coordinate patient satisfaction events & Patient Reported Outcome Feedback: call back (when, who, & how to report results), discharge surveys, & luncheons. Work closely with various multidisciplinary groups (administration, marketing, surgeons, case management, dietary, pharmacy, environmental service, IT, & so) to provide an excellent service lines with great outcomes. Provide not only patient education, but assist with staff education and their role with patient care in the specialty programs. Assist in scripting our care to provide patients the opportunity to a pain free desired quality of life, as wellness coordinator to all programs. Also teach as a lay leader for free evidence based workshops through Texas A&M University teaching: A Matter of Balance, Texercise, and Fit & Strong.
Wellness Coordinator College Station Medical Center
October 2015 – August 2019 1604 Rock Prairie Road
Full Time Employee College Station, TX 77845
Oversaw the daily operations of My Orthopedics Solutions Team (Total Hip & Total Knee Replacements), Hip Fracture Program, & Bariatric Center as an advocate for the patient experience within the hospital as it is delivered across the continuum of patient care through a unified team of professionals seeking superb outcomes in a wellness culture. Maintained budgets and expenses for all programs. Have presented at two re-certification with Joint Commission for the Total Hip & Total Knee Replacements programs. Assisted in building the Bariatric program and its accreditation. Up-keep ongoing records with data collection, meeting agendas / minutes, and relationships for Joint Commission Total Knee and Total Hip Replacement Certifications and MBSAQIP for our Low Acuity Bariatric Certification. Schedule & lead monthly scheduled Performance Improvement Team meetings with hospital administrators, the programs medical directors, other physicians, and keys clinical & non-clinical staff. Manage the build out and oversee day to day facility operations within the hospital specialty programs. Teach pre-operative educational classes (Total Joint Replacement & Bariatric), schedule patients for pre-admissions & pre-op classes, organize schedules, track data for AJRR & MBSAQIP, then report outcomes at monthly meeting, help initiate evidence base and best practice quality safety measurements, create and oversee an ongoing quality improvement plans, and make daily rounds on patients. Patient liaison and concierge while they are hospitalized recovering from orthopedic & bariatric procedures. Help implement evidence based protocols for the all programs and keep the flow of communications between the hospital and surgeons operating smoothly, while maintaining the integrity of the premises that the programs were designed (Marshall Steele Program). Develop community education and seminar programs inclusive of schedules, presenters, content, and materials. Coordinate patient satisfaction events & Patient Reported Outcome Feedback: call back (when, who, & how to report results), discharge surveys, & luncheons. Work closely with various multidisciplinary groups (administration, marketing, surgeons, case management, dietary, pharmacy, environmental service, IT, & so) to provide an excellent service lines with great outcomes. Provide not only patient education, but assist with staff education and their role with patient care in the specialty programs. Assist in scripting our care to provide patients the opportunity to a pain free desired quality of life, as wellness coordinator to all programs. Also teach as a lay leader for free evidence based workshops through Texas A&M University teaching: A Matter of Balance, Texercise, and Fit & Strong. Worked closely with all departments maintaining good relationships for the benefit of the program. Worked especially close with marketing and did all community outreach with an additional marketing liaison for the past year and a half on a zero budge to help keep the hospitals name fresh in the community.
Physical Therapy Assistant College Station Medical Center
February 2012 – August 2019 1604 Rock Prairie Road
Part Time College Station, TX 77845
Worked PRN for the College Station Medical Center in the Acute facility, supervised by Mary Lovejoy Lingan, PT, Matt Fallon, PTA, & Michael Camato, PT. Accountable for following the physical therapist’s established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify per the patient’s needs. Use physical treatment procedures following the POC established by the PT for the patient to help improve mobility, strength, & gait, as well as relieve pain caused by the surgery, disability caused by disease, injury, or neurological on-set. Worked in a close relationship with all staff and physicians for the most comprehensive, personal, and effective patient care.
Physical Therapy Assistant Peak Performance in Motion
October 2010 – October 2015 12845 Wellborn Road
Full Time College Station, TX 77845
Peak Performance in Motion an outpatient physical, aquatic, and massage therapy center serving the Bryan/College Station and surrounding areas in Texas, employed under the supervision of three physical therapists as a full time salary staff member. Work salary based Monday – Friday. Responsible for following the PT’s established plans of care, monitoring, educating, and documenting on the patient’s treatment in WebPT, and response with the ability to modify as needed per the patient’s needs. Use physical treatment procedures to help improve mobility and relieve pain and disability caused by disease or injury, enhance balance and neuro-core kinetics, properly gait training, give emphasis to core strengthening, scapular stabilization, postural endurance, and dynamic motion analysis to focus on the body as a whole versus a body part, and educate in aquatic therapy as needed. Provide manual therapy, SFMA, FMS, and Running analysis screens when needed. Work in a close relationship with all staff and physicians for the most comprehensive, personal and effective patient care possible. Secondary responsibilities include: team management, community activities coordinator, head of philanthropies attributions in the community, responsible for social networking in person & all platforms of success, web page up-dating, social media, and assisting with marketing.
Physical Therapy Assistant (Contracted) Cherokee Medical Services, LLC
August 2009 – August 2010 18945 FM 2252, Suite 115
Garden Ridge, TX 78266
Full Time Employee Naval Hospital – Camp Pendleton, CA
Camp Pendleton, CA 92055-5191
Worked with Cherokee Medical Services, LLC contracted to the Naval Medical Hospital, Camp Pendleton, CA as a full time Physical Therapy Assistant working under 5 different supervising physical therapists. Accountable for following the physical therapist’s established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify as needed. This was an opportunity for to work with retired veterans, active duty members, their family members, and the Wounded Warrior Program treating service men & women as they transition from the wartime theater, back to active duty in the states, or to the civilian sector. Responsible for creating a running program to include plyometric / agility training. Use physical treatment procedures to help improve mobility and relieve pain and disability caused by disease or injury. Worked in a close relationship with all staff and physicians for the most comprehensive, personal and effective patient care across a spectrum of services working Monday – Friday from 6:30 am – 3:00 pm. Responsible to keeping up with Naval educational requirements, my PTA licensure requirements, in-services, and training.
Physical Therapy Assistant (Contracted) Case Pro, Inc
July 2008 – August 2009 21738 Hardy Oaks Suite 105
San Antonio, TX 78258
Full Time Employee Naval Hospital – Camp Pendleton, CA
Camp Pendleton, CA 92055-5191
Worked with Case Pro, Inc contracted to the Naval Medical Hospital, Camp Pendleton, CA as a full time Physical Therapy Assistant working under 5 different supervising physical therapists. Accountable for following the physical therapist’s established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify as needed. This was an opportunity for to work with retired veterans, active duty members, their family members, and the Wounded Warrior Program treating service men & women as they transition from the wartime theater, back to active duty in the states, or to the civilian sector. Responsible for creating a running program to include plyometric / agility training. Use physical treatment procedures to help improve mobility and relieve pain and disability caused by disease or injury. Worked in a close relationship with all staff and physicians for the most comprehensive, personal and effective patient care possible while working Monday – Friday from 6:30 am – 3:00 pm. Responsible to keeping up with Naval educational requirements, my PTA licensure requirements, in-services, and training.
Physical Therapy Assistant (Contracted) Cherokee Medical Services, LLC
Feb 2008 – July 2008 18945 FM 2252, Suite 115
Garden Ridge, TX 78266
Full Time Employee Naval Medical Center – San Diego, CA
34800 Bob Wilson Drive
San Diego, CA 92134
Worked with Cherokee Medical Services, LLC contracted to the Naval Medical Center, San Diego, CA as a full time Physical Therapy Assistant working under 4 – 5 different supervising physical therapists. Accountable for following the physical therapists established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify as needed per the active duty, retirees, and their spouse population. This was an opportunity for to work with retired veterans, active duty members, their family members, and the Wounded Warrior Program treating service men & women as they transition from the wartime theater, back to active duty in the states, or to the civilian sector. Use physical treatment procedures to help improve mobility and relieve pain and disability caused by disease or injury. Worked in a close relationship with all staff and physicians for the most comprehensive, personal and effective patient care possible while working Monday – Friday from 8:00 am – 5:00 pm. Responsible to keeping up with Naval educational requirements, in-services, and training.
Physical Therapy Assistant Peak Performance in Motion
May 2006 – Feb 2008 12845 Wellborn Road
Full Time College Station, TX 77845
Worked at Peak Performance in Motion an outpatient physical, aquatic, strength training, and massage therapy center serving the Bryan/College Station and surrounding areas in Texas, employed under the supervision of two physical therapists as a full time salary staff member. Responsible for following there established plans of care, monitoring, educating, and documenting on the patient’s treatment and response with the ability to modify as needed per patient’s needs. Headed the aquatic therapy program and was the closing therapist, working salary based from 10:00 am – 7:00 pm. Use physical treatment procedures to help improve mobility and relieve pain and disability caused by disease or injury, engaged in work hardening and specific sport related strength training programs while working in a close relationship with all staff and physicians for the most comprehensive, personal and effective patient care possible.
EDUCATION:
Graduated H.S. Diploma Mountain View High School
May 1998 129 West 2nd St
Mountain View, WY 82939
Graduated A.S. - Physical Therapy Assistant Program Blinn College – Bryan Campus
May 2006 2423 Blinn Blvd. Bryan, TX 77805
Director: John Hubbard, PT, PhD & Coordinator Kelli Yendrey, PTA
3.5of 4.0 GPA; 103 credit hours
Three 6 week clinical rotation:
1. St. Joseph Regional Health Center – Acute Setting
2. Peak Performance in Motion – Outpatient Setting
3. Early Childhood Intervention – Home Heath Setting
PTA License #: 2060098 TX - current
Graduated May 2005 The Phoenix School of Massage
Massage Therapist 6600 Harwin Suite 101
Director: William Berry Houston, Texas 77036
50 Clinical Massage Hours
Registration #: MT045917 EXPIRED
PROFESSIONAL LICENSES/CERTIFICATES:
Physical Therapy Assistant License #: 2060098 TX
Fit & Strong lay leader – Free Evidence Based Program offered by TAMUHC to enhance strength and prevention potential risk of long term diseases associated with a sedentary life style.
A Matter of Balance lay leader – Free Evidence Base Program offered by TAMUHC in strengthening the core muscles and understanding / navigating concerns with fall prevention. Managing Concerns about falling.
Texercise lay leader – Free evidence Base Program offered by TAMUHC for nutrition and core strengthening exercises, for an overall body enhancement.
Chronic Pain Self-Management & Chronic Disease Self-Management – Free evidence Base Program offered by TAMUHC
Select Functional Movement Assessment Certification
Functional Movement Screen Certification
Massage Therapy Registration #: MT045917 TX (EXPRIED)
Group Exercise Instructor Certification CI# 528397
Aerobic and Fitness Association of America (EXPRIED)
Kickboxing Certification CI# 9663
Aerobic and Fitness Association of America (EXPRIED)
PERFORMANCE RATINGS, AWARDS, AND RECOGNITIONS:
College Station Medical Center 2017 Employee of the Year
Fall 2009 – Officer Wives Club Scholarship Winner
Fall 2005 – Spring 2006 Sunshine Auxiliary of the College Station Medical Center Scholarship Winner
Spring 2003 - Presidential Scholar
U.S. MILITARY SERVICE INFORMATION:
United States Marine Corps Reservist 1st Battalion, 23rd Marines (1/23)
November 1998 – May 2005 Houston, TX
Honorable Discharged as E5 Sergeant on May 31, 2005
Final Commanding Officer: Lieutenant Colonel Charles Hall
MOS 2111 Marine Corps Small Arms Repairer/Technician
Activated from May 2004 – May 2005 for Iraqi Freedom Campaign
2004 – 2005 served as the Unit Family Liaison Military Representative
OTHER INFORMATION:
Experience with Meditech, IMBills, ClinDoc, HSM, HMS, WebPT, Redoc, CHCS I & CHCS II for annotating patient notes, scheduling patients on WebPT & Eclipse. Prompt, social intelligence, flexible, trainable, able to multi-task, and work in all diverse environments with various cultures. Up to date on shot records, required hospital & PTA licensure training, and current CPR & Basic First Aid Certification. Skilled in gait training and all modalities (Ultrasound, phonophoresis, E-stim, Iontophoresis, Traction, Ice, & Moist Heat). Working knowledge and usage of kinesio taping. Extensive manual therapy, strength training, and aquatic therapy experience. Certified to perform SFMA & FMS screens and lay leader to teach A Matter of Balance, Texercise, and Fit & Strong.
ADDITIONAL DATA SHEET:
Jennifer L Bravo
SSN: xxx-xx-8334
1.Appointment Eligibility: Veterans' Employment Opportunity Act Eligible
2.Citizenship: United States
3.Appt Preference: PRN
4.Willing to Travel: Negotiable
5.Vet Preference: 5 point veteran status
6.Qualified Typist: No
7.Asking rate: negotiable, but prefer to be close to my current rate of $45.68 and paid gas mileage if having to travel on behalf of position.
8.Birth Date: October 29, 1979, Race / Ethnic Status: White / Caucasian SEX: Female
9.Current Geo Preference: Bryan / College Station, TX
Professional References
Sherri Welch, RN Christine McDonald
Retired Director of Patient Care Services, Marketing Liaison CHI
Former CHS CNO & COO 979-***-****
Sara Beth Ellisor, NP Kaylie Thomas, PA
Hospitalist APP Hospitalist APP
Scott Johnson, MSPT Kelli Thornton, PT, CEAS
Previous Supervising PT & Former Owner of PPIM Previous Supervising PT Former Owner of PPIM
Michael Camato, PT Kelly Woods
Previous Supervising PT Marketing Liaison CHI
Trent Satterwhite, PTA Justin Newman, DPT
Previous co-worker Previous Supervising PT 210-***-**** 214-***-****
Joy Cook, PTA Gary Erwin
Previous co-worker Previous CHI Hospital Program Volunteer 979-***-**** 979-***-****
Dr. Christopher Henderson Dr. Wade Whitmer
Trauma Medical Director CHI Orthopedic Surgeon
Personal References
Darren & Lori Owens Amy Auyer
Bryan, TX Bryan, TX
George & Carol Faulkner Bridget & Billy Bible
College Station, TX Albuquerque, NM