RG

Rosa Irlanda Aguilar

Peoria, Arizona *****

623-***-****

adswnl@r.postjobfree.com

QUALIFICATIONS

Certified Clinical Medical Assistant

Certification #T2A8P8W4

Certified Phlebotomy Technician

– in progress

AHA BLS Certified for Adults,

Children, and Infants

Working Knowledge of EHR

Software

Bilingual: Fluent in English and

Spanish

EDUCATION

Altrain Medical and Dental

Assisting Academy

August 2022

Certificate of Completion in Medical

Assisting with Phlebotomy

Leilehua High School

November 2003

Diploma

CORE COMPETENCIES

Knowledge of medical terminology, instruments, and equipment Efficient in exam room set up and tear down procedures Skilled in recording patient vital signs, updating patient’s medication list and allergies Qualified to assist physicians during exams

Capable of preparing and administering medications Trained to follow provider orders, including labs, radiology, and referrals Comfortable giving vaccines and injections

Able to perform CLIA-waived testing and specimen collection (including blood draws) Qualified in performing electrocardiograms

Competent in explaining treatment procedures and medications to patients Experienced in performing sterile techniques and OSHA regulations Familiar providing front office support utilizing EHR software EMPLOYMENT HISTORY

Ark Family Heath – Medical Assistant Externship July 2022 – August 2022 Interviewed patients, obtained vitals, and documented basic medical history. Prepared and cleaned exam rooms. Performed EKG. Observed a cyst removal. Made calls regarding lab orders. Obtained blood sampled for medical testing through venipuncture. Taco Bell – Shift Leader November 2020 – Present

Manage operations during shift with total awareness of activities of employees and customers. Maintain awareness of customer activities food relations with high-value customers. Assist in both back and front of house. Review customer play and issue complementary services to maintain customer loyalty. Offer guests and staff a safe environment by strictly enforcing company rules. Implement solutions or resolve credit issues with customers. Walgreens – Sales Associate October 2020 – April 2021 Provided accurate information to help customers quickly navigate store and acquire items for purchase. Restocked front lanes and displays following established merchandising procedures and standards. Used POS system to scan customer purchases, calculate prices, and process transactions. Promoted safety initiatives to increase awareness and maintain a risk free environment. Processed returns and exchanges in-line with store policies. Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.

Burger King – Shift Manager August 2019 – November 2020 Addressed and resolved customer inquires and complaints and engaged with customers to determine satisfaction levels with products offered. Coordinated work handoffs and schedule with other Shift Managers. Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance. Supervised hourly and temporary personnel providing work direction and reviewing work processes. Interviewed, hired, and trained all employees and scheduled work hours. Tracked labor, sales, and inventory and managed operations to maximize returns.

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