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Program Manager Scrum Master

Location:
San Jose, CA
Posted:
October 07, 2022

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Resume:

Sonia Kris

https://www.linkedin.com/in/sonia-kris/

ADDITIONAL INFORMATION

●Program Management: SDLC (Software Development Life Cycle), Resource Planning, Jira, MS Project and other tools

●Technical Skills: SQL, PL/SQL, Java, Python, ERPs (Oracle, SAP etc.), Amazon Web Services (AWS)

EDUCATION

●Bachelor of Engineering, Major in Computer Science - 1996

Andhra University - India

CERTIFICATIONS

●Certified Scrum Master, Certified Next Generation Leader PMI San Francisco, Advanced Java Programming Berkeley, Oracle Certified Professional, Gartner certification.

PROFESSIONAL RECOGNITIONS

●Won the prestigious “Next Generation Leadership award from PMI San Francisco (PMI Coach).

●My team won the most “Creative Customer Experience” award from PMI San Francisco.

●At Google “YouTube” won a cash award for the “Unlisted Playlists” project that impacted millions of YouTube users.

●Recognized for my contributions as program manager for YouTube.

●At Facebook AI research (FAIR), she was recognized for my technical contributions to AWS AI Model upload design. At Facebook headquarters, created a “Dynabench” educational website on AI/ML and python scripts that makes AI fun to learn for students.

●As Tech PM at Apple HQ delivered Apple Watch, iPhone6, China integration to Payment system, iPhone6 UK PayPal Integration, Apple online Stores, Global Business Intelligence, iTunes and iSell for contact center applications.

●As Gartner preferred IT Technical PM Expert, rescued several projects, delivered major global ERP projects, and performed audits.

●Speaker at OAUG Australia for ‘Fusion/Business Intelligence for Financial Implementers’, selected best paper.

●Successful implementation of an US Air Force project in 336 USAF bases with custom Java bolt-on, still in use by the USAF.

●Successfully executed the LSS project as Senior Program Manager at Cisco Headquarters.

●Engineering Project Manager at Oracle Corporation HQ for Java Technology Foundation (JTF) delivered first forms 6i and Java OAF.

Project Management Institute 6/2022-Present

PMI coach for project management / product management

●Professional coach and technology leader for PMI SF Bay Area chapter “Next Generation Leaders” program 2022. Professional coach for a new immersive learning program in project management, product management and development. Awarded the prestigious PMI leadership award for the “Let’s Jam” program. Used my Data Analytics and Agile product development experience, and mentorship skills to enable high quality experience for post graduate University students, to advance their skills for career development post PMI certification. Myself and my team developed a Data Analytics solution for PMI that was awarded the most creative customer experience award.

PROFESSIONAL EXPERIENCE

Amazon, Sunnyvale, CA 1/2022-Present

Technical Program Manager

●Technical Program Manager for Astro home Robot (device + software). Astro is a home monitoring robot that has many features, including finding a person, raising an alarm upon detecting an intruder, and other upcoming features.

●Led a multi-disciplinary team to design, develop, test and launch “Find Clues”; prioritized and resolved 30+ bug fixes and new features. Find clues aids Astro robot in finding a person using clues.

●Recognized for her strong performance and organizational impact, of the VES Presence Fusion project, which was delivered one month early, with good improvement of the Wake Word performance. Wake word is based on a user’s utterance of key words such as “Astro, come here”, “Astro find Sonia”, “Alexa, turn on the TV” etc. The customer CSAT (customer satisfaction survey rating) went up by a large margin.

●Developed E2E execution plan across 9 cross functional product teams, for the Vesta Floor Plan project.

●As the single threaded owner (STO) for various products (Find, Presence, Floor Plan, Hangout Pose and Data Collection), She was responsible for the “end to end” execution of the project:

●Project Initiation: project definition, business case with estimated costs and benefits, project charter, project kick-off, global roadmap of all deliverables, setting up OKRs / Goals with leadership team, alignment of goals with cross functional teams. Partner with various cross functional teams and align on the project goals. Stakeholder analysis, team selection and org structure.

●Project Planning: Created project plan with WBS as well as defining the requirements, backlog creation, user stories, estimation, project schedule, BRD, designs, sign-offs, conducted Agile team ceremonies to ensure that all cross functional team commitments are delivered on time with high data quality, testing plan, release planning, comm plan and stakeholder register.

●Project Execution: daily sprint standup ceremonies, tracking performance and progress of key program milestones, critical path activities and tasks, status reporting, launching large complex feature release planning that involve alignment with launch team and QA, tracking and closure of bugs, and planning future project initiatives.

●Monitoring and controlling used KPI metrics for goal measurement, conducted Beta customer CSAT (customer satisfaction survey) and “play with sessions”.

●Closing Phase: Conduct postmortem of project deliverables (retrospective) and come up with a process improvement plan.

●Brand Ambassador to Amazon TPM community worldwide (TPM Samuraï).

Google, Mountain View, CA 2/2021- 2/2022

Program Manager

●Spearheaded a cross-functional team (Technology, Legal, Trust and Privacy, Business, QA, Operations, Management) to implement new functionality for YouTube Trust and Safety; successful adoption accelerated revenue growth by 25% in 1 year

●Improved security of YouTube by leading sustainable adoption of a new YouTube “Unlisted” playlist for millions of YouTube subscribers in 6 months; redesigned key support workflows; wrote 30 SQL queries for data analysis; developed 10 dashboards that helped Marketing and Sales team; awarded spot bonus by VP for landing the project successfully

●Managed a large cross functional audit trail deprecation project that saved Google 1 million dollars in terms of storage and costs

Technical Program Manager 10/2020 – 2/2021

Facebook Artificial Intelligence Research (FAIR)

●Responsible at Program Level for Dynabench program (Dynabench.org) which is a research platform for dynamic data collection and benchmarking of AI Models.

●Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint and release planning.

●Collaborate closely with product owners on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.

●Effectively track team’s progress, including burn down, velocity and release forecasting.

●Work with Scrum Masters across 4 sites to prepare for and facilitate potentially shippable increment planning sessions.

●Expertly promote continuous improvement and help teams increase productivity and foster innovation.

●Platform is hosted on AWS cloud. New release deals with uploading Pytorch models into Dynabench like how huggingface.co does it.

●End to end roll out of AI/ML based models, machine learning features, analytics and APIs using AWS cloud. We used Amazon Sagemaker, Torchserve Docker AMI and custom RESTful API’s.

●Created a Dependency Execution tracker with clear goals and metrics of success.

●Helped resolve blocker for AWS sagemaker endpoints.

●Tested solution and identified potential risks.

●Worked with cross functional teams in Legal for approvals.

●Work with cross functional teams, and other stakeholders to drive implementation of AI/ML projects.

●Partner directly with enterprise architecture/IS, InfoSec, and network teams while simultaneously coordinating with leadership to resolve time-sensitive issues to ensure successful delivery of Dynabench.

●Contributed to Model Upload design by uploading my own models (Pytorch, Tensorflow) to Huggingface.co using transformers CLI:

●https://huggingface.co/soniakris/Sonia_model

●https://huggingface.co/soniakris123/soniakris

Biovirtua (Startup) 01/2018- 10/2020

Scrum Master/Technical PM

●Agile Scrum master for all sprints.

●Technical design, Project Planning, Tech Architecture, Software Design, Pitch and Funding round1.

●AWS cloud RESTful API, Artificial Intelligence AI/ML Models.

●Executing proof of concepts to assess the value of Artificial Intelligence use cases.

Accenture @ Apple 08/2017 – 11/2017

Senior PM/Scrum Master

●GBI (Global Business Intelligence-iTunes)

●Responsible at Program Level for Global Compliance for the Machete program which includes Apple SAP Peoplesoft, Oracle, Salesforce,Workday, Cassandra, Hadoop, ERP/NoSQL, Tableau, Cloud Infrastructure, Networking and Performance, Splunk and Reporting Tools JAVA J2EE.

●Responsible for implementation of Machete program by managing all program deliverables. Implemented GDPR Table Chopping by overseeing requirements creation, data analysis and end to end testing.

●Led sprint reviews and daily scrum meetings to touch base with the whole team and ensure that all members were performing satisfactorily and worked with the team on Technical Solutions at a detailed level.

●Oversaw software developers’ progress on applications and applied principles of agile methodologies to keep projects on track.

●Coached team in optimal time utilization through concepts of scrum and agile management methodologies.

●Technical Architect and worked with my team on Solution Design and Agile iterative Proof of Concept.

●Trained team members as well as the rest of the company staff in employing agile and scrum practices to improve workflow.

●Led discovery and business requirement efforts for Entire Apple Global Business Compliance Interacting with CIO Office and Finance.

●Served on the enterprise project management review board to assure functional and architectural compliance as well as Plan for Apple’s Go - To Market Plan.

Xorasoft, Inc 08/2016 – 09/2016

Technical Data Architect / Implementor

●Technical Architect and Solution Design for highly classified US Defense project for Aerotek

●Successfully implemented custom application for Defense Aerospace client using Oracle Java based ADF mobile extension Oracle eBusiness Suite R12.1.3.

●Was responsible for Design, Code and Delivery in Production.

●Designed and executed proof of concept and trained DBAs on patches and configurations required for ADF and Installation of Custom Java Based ADF Bolt-on

Fortinet

Technical PM/ Solution Architect 11/2015 – 04/2016

●Fortinet is the third largest Network Security Company.

●Worked in a Tech PM as well as Technical Architect Consultant role to help Design, Develop and Deploy the latest Oracle eBusiness Suite R12.1.4, Salesforce, SOA Architecture, Web Services, Cloud Services, Identity Management and OBIEE.

●Tech PM/Solution Architect for Fortinet 's new implementation for software and hardware bundle by solution design from Order to License Activation. Created business systems strategy for Product Life Cycle (PLC) enterprise process used by Fortinet.

●Captured and articulated current state architecture creating matrix of business processes, supporting applications and affected data upstream and downstream systems.

●Responsible for Go-To Market Strategy for New Fortinet Software and Hardware Bundles.

Blackberry 6/2015 – 11/2015

Tech Program Manager

●Good Technologies (Now Blackberry) is a mobile security provider. Good makes products for managing and securing mobile devices in a business environment such as BYOD, Internet of Things, Mobile Data Management based on Cloud. Good technologies is the top customer for Salesforce.com (SFDC)

●Delivered projects for custom web based Good Portal integrated to SFDC and Cloud.

●Implemented New Web Portal for Good using Confluence JIRA Agile with very successful delivery.

●Trained Good employees on Cloud and Agile methodology and tools.

●Led business requirement analysis, database design, application design, coding, testing & rollout Go-To-Market Plan for New Good Products and Renewals.

Apple HQ 9/2014 – 5/2015

Technical Program Manager

●As Technical PM, managed over 30 web-based projects, successfully delivered iWatch project, iPhone6 China integration to Payment system, iPhone6 UK PayPal Integration, Apple online Store Global Business Intelligence, iTunes and iSell.

●Collaborate, facilitate, lead and coach 15 Scrum teams responsible for developing dozens of software products and automated tools for this major provider of hi-tech electronics. Applications included Java, Jetty, OBIEE, Tableau, Cloud, Networking Performance Tools on Servers (Based on IP) for NPI and others.

●Introduced Tableau to the Client Executive team to produce different views of data visualizations and presenting Dashboards on Web and Desktop platforms to help them make effective business decisions.

●Mobile projects included iWatch, PayPal for UK, iPhone6 in China, ApplePay, Apple Online Stores, iSell and different rollouts for iPhone6 based on localization and region needs (Example button law, etc.).

●Coordinate large deployments cross team for major releases, NPI was iWatch. NPI and Metrics using Apple internal tool, Tableau and Splunk for performance metrics and response time.

●Go-To-Market Plan for New iWatch NPI as well as other Major Regional Releases Globally including China iPhone 6

General Dynamics, US Navy 2/2014 – 06/2014

Technical PM/ Solution Architect

●Tech Program Manager GDAIS Oracle eBusiness Suite R12.1.3 Upgrade Project for a classified US Navy Defense project.

●Very successful Implementation.

Cisco, HQ 4/2013 – 03/2014

Senior Program Manager (Business)

●The Supply Chain Large Scale Services (LSS) project focuses on reducing the custom objects which the company has developed inside or outside and replacing with packaged solutions.

●Responsible for guiding the planning, tracking and day-to-day activities of Web development teams for this USD $49.1 billion retailer during its transition from Waterfall to Agile methodologies eBusiness Suite R12 successful implementation.

●Software included Oracle eBusiness Suite and Salesforce integration via SOAP API.

HCL Axon 10/2012 - 4/2013

Senior Director (Solution Architecture)

●Solution Architect NCR R12 Oracle applications eBusiness Suite global rollout for Europe.

Prior to 2009 key clients: DandH, Amway HQ, Gap, Cymer, VISA HQ, US Air Force, US Army, Lucas Arts Films, Navistar Defense, Neiman Marcus, IT Convergence, Michael Stores, NCH Corporation and Oracle Corporation HQ JTF, CRM, OM and Financials (4 Years)



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