Customer Service Housekeeper
Resume:
Amber Stigner
**** * ********** **. ******, Ca. *2407
adswle@r.postjobfree.com
Objective
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills while making a significant contribution to the success of the company.
Skills & Abilities
●Equip to address customer needs and foster a positive experience.
●Can understand and identify with the feelings of others and can communicate accordingly.
●Strong leadership skills with the ability to work in a team environment.
●Outstanding skills in coordinating with other professional staff
●Ability to collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints.
● Articulates thoughts and ideas clearly and effectively in written and oral forms to persons inside and out of the organization.
●Understanding of basic business and organizational behavior principles.
● Exercises sound reasoning to analyze issues, make decisions, and overcome problems with conflict resolution skills.
●Ability to manage my time efficiently.
●Work well unsupervised
●Ability to maintain a professional appearance and interact positively with hotel guests.
Experience
2020-current
Housekeeper
Hillcrest Lodge
Big Bear Lake, ca
●changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out.
●Report and return any guest properties found in the rooms while rendering service.
●Report cases of property damage in commercial spaces to supervisor
●Work with a team of housekeepers on each shift
●Clean, disinfect and store all equipment at the end of the shift.
2015-2020
Caregiver
IHSS
Victorville, Ca.
●Personal care
●Meal planning and food preparation
●Transportation
●Companionship
●Medication Management
●General Health Care
●Housekeeping
2007-2008
Cashier/Overnight Stocker
Kmart
Hesperia Ca.
●Maintained cleanliness and presentation of stock room and production floor.
●Described product to customers and accurately explained details and care of merchandise.
●Politely assisted customers in person and via telephone addressing customer inquiries, solving problems and providing new product information.
●Greeted customers entering the store to ascertain what each customer wanted or needed.
●Answered product questions with up-to-date knowledge of sales and store promotions.
●Bagged, boxed or gift-wrapped sold merchandise per customer's request.
2006-2008
Cashier
Longs Drug Store
Victorville, Ca.
●Operated a cash register for cash, check and credit card transactions with accuracy.
●Stocked and replenished merchandise according to store merchandising layouts.
●Priced merchandise, stocked shelves and took inventory of supplies.
●Cleaned and organized the store, including the checkout desk and displays.
●Welcomed customers into the store and helped them locate items.
●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
●Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Education
2011
GED
Chaffey Adult School
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