Pharmacy tech
Resume:
Sharone Lewis
Ellenwood, GA
*********@*****.***
To obtain a permanent position in a site that will support my career development and advancements.
Work Experience
US Bio Specialty Pharmacy -Atl, GA
Patient Care coordinator/pharmacy tech
January 2022– September 2022
*High volume call queue/ maintaining call quality standards. Medical and Pharmacy terminology, Medicare & Medicaid familiarity. ICD-9, ICD-10, HCFA, & 1500 form familiarity. Medication dispensing
Aerotek temp - Atlanta,Ga
Pre cert Rep/Pharmacy Tech
May 2021 – December 2021
*Health Pre certification / member and provider services assistance high volume call queue/ maintaining
call quality standards and above claims adjustments, office admin duties, fax, outlook, administrative duties.
Pharmacy Care Coordinator
UnitedHealth Group - Atlanta, GA
October 2018 to November 2019
*Home infusion pharmacy
GA Licensed Pharmacy Tech
Kroger Pharmacy - Atlanta, GA June
2018 to October 2018
*Typing, filling and labeling prescriptions, Expert customer Service, Stocking and medication Inventory management, Medical and Pharmacy terminology, Medicare & Medicaid reimbursements.
PCA Personal Care Assistant
Home Instead Senior Care - Atlanta, GA
June 2018 to October 2018
Atlanta, GA
PCA 770-***-****
*Assisting individuals with daily activities such as using the bathroom, preparing or eating meals, executing hygiene and grooming habits, taking medication, bathing, and completing housework or other chores.
Benefit enrollment specialist
Paramount Staffing - Atlanta, GA
June 2017 to June 2018
Atlanta, GA 404-***-**** (Contract)
-Hodges Mace Benefit enrollment specialist Atlanta, GA
*Expert customer service, Multi program computer navigation, high volume call queue, providing accurate benefit information and administrative duties.
-Progressive Health Patient Account Rep/ medical biller Peachtree City, GA 812-***-****
*Claims processing, write-offs, Payment posting, Maintain a database of client accounts and billing information. Verify insurances, Reprocess denials Coordinate with insurance companies to resolve payment problems and reimbursement issues. Advance knowledge of CPT and ICD-9 and ICD-10 Billing/adjustments
Beneficiary Service Rep
Humana Gov - Atlanta, GA
July 2016 to June 2017
*Resolve customer service issues
Effectively answer inbound calls,
Expert customer service, High volume call queue/ maintaining call quality standards, administrative duties,
Advance knowledge of CPT and ICD-9 Billing/adjustments, multi computer system navigation.
Care Management Associate / Claims Benefit Specialist
Aetna Healthcare - Atlanta, GA
January 2013 to July 2016
*Health Pre-certification / member and provider services assistance high volume call queue/ maintaining
call quality standards and above claims adjustments, office admin duties, fax, outlook, administrative duties.
*Claims processing, write-offs, Payment posting, Maintain a database of client accounts and billing information. Verify insurances, Reprocess denials Coordinate with insurance, resolve payment problems and reimbursement issues. Advance knowledge of CPT and ICD-9 and ICD-10 Billing/adjustments
Customer service rep
Mahone Group Staffing - Atlanta, GA November 2012 to January 2013
*Expert customer service, Administrative tasks, multi line call queue and data entry
Admissions clerk
Bunker Hill Community College - Boston, MA August 2008 to July 2012
*Answering Multi-line phone, Expert customer service multi program computer assignments data entry, filing, and scheduling.
Provider services specialist
Tufts Health Plan - Watertown, MA September 2006 to August 2008
*Detailed provider problem resolution and claims Adjustments, Completing tasks on strict time budgets
Expert customer service and multi computer system knowledge and knowledge with CPT and ICD-9 Billing/adjustments
Adjudication rep
Athena Health - Watertown, MA
November 2005 to June 2006
Pharmacy Tech
Walgreen Pharmacy - Boston, MA September 2002 to September 2005
Typing, filling and labeling prescriptions, Expert customer Service, Stocking and medication
• Inventory management, Medical and Pharmacy terminology, Medicare & Medicaid reimbursements.
Education
Bachelor in Medical Office Management
Herzing University
2016 to Present
Associate in Psychology
Bunker Hill Community College - Boston, MA
2009 to 2012
High school diploma
Boston Evening Academy - Boston, MA
1995 to 1999
Skills
Pharmacy, Billing, Customer Service, Word, Inventory, Data Entry, Documentation, Filing, Microsoft Excel, Organizational Skills, Outlook, Time Management, Case Management
Certifications/Licenses
Pharmacy Technician
April 2017 to June 2023
Certified Pharmacy Technician (CPhT)
License # PHTC056380
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