Tracy Costa
Maumelle, AR
***********@*****.***
Work Experience
President/Owner
JaniKing of Little Rock / Chattanooga - Little Rock, AR 2005-10 - 2019-12
My responsibilities included overseeing and monitoring daily operations within the region To coach, direct, teach,train staff and Franchise Owners using the system,equipment,supplies,time management and best practice innovations
Cold call new clients,bid,estimate,contracts,RFP's Inspect accounts to ensure contract compliancy and determine changes in clients needs Meet with local business's and state chamber events inorder to market 'Name Brand' to increase business
Responsible for budget,AP,AR and payroll
PDC Warehouse / Inventory Control Manager
Mack Trucks,Inc. / Volvo Parts of North America - Reno, NV 1984-05 - 2006-12
Responsible for inbound and outbound material
Inventory control,cycle counting,inspection of stock and outbound material Training and certification of all team members when required Safety Manager for facility
ISO 9000 & 14000 Coordinator, document owner and trainer for facility Facility Auditor & Project Manager
Scheduled and distributed daily work to team members Monitored daily SOW and Quota's on assignments
Quarterly & Annual team members evaluations
Maintained and implemented cost saving measures for budget Crown Lift Truck certified facility instructor and trainer Responsible for daily, weekly, monthly facility Quality,Productive & Non- Productive and Safety reports President
Education
Bachelor's in Business Management
Cal State University at Hayward - Hayward, CA
1989-09 - 1997-12
Associate