Customer Service Crew Leader

Career Profile

University of Texas at Austin graduate. Collaborates easily with others, productive, and learns quickly on the job. Not afraid to ask questions in order to find an accurate solution to a problem. Works well with others as well as independently. Diligent worker with no trouble meeting deadlines. Basic knowledge of office appliances and computer programs. Eager and ready to learn.

Education

University of Texas at Austin--- Austin, TX Aug. 2018-May 2020

BA in Sociology, Pre-Medical

3.59 GPA

Baylor University --- Waco, TX Aug. 2016-May 2018

3.33 GPA

Experience

Hill Country Eye Center – Cedar Park, TX June 2020-May 2020

Diagnostic Technician

Perform diagnostic tests on patients

Responsible for all testing on future patients receiving cataract surgeries

Assist doctors in preoperative and postoperative cataract surgery visits

40 hrs./week

Texas Conservation Corps --- Austin, TX May 2019-Aug. 2019

Summer Youth Crew Leader

Lead five-person crew in the maintenance and conservation of native environments

Delegating tasks and ensuring safety of crew members

Acquire skills needed to preserve Travis County Parks, including the use of chainsaw and various tools

Motivate and encourage members to do hard physical labor in harsh environment

Collaborate with Austin Parks representatives and uphold their expectations

45 hrs./week

Accomplishments

Dean’s Honor List- Summa Cum Laude Jan. 2020-Present

Social Chair- Health Occupations Students of America Sep. 2018-May 2019

oCo-manage social events held within the organization off and on campus

oDevelop new ideas for future social calendar

Organization Management- business ethics contest winner Mar. 2018

oTeam of four won case study competition exemplifying outstanding teamwork and knowledge of business ethics

oConsulting exercise

Alpha Lambda Delta Honor Society Dec. 2016

oAwarded to students who earned a 3.5 GPA during their freshman year

Skills

Customer service, collaborating, leading, organization, Microsoft (Word, Excel, PowerPoint, Outlook), money handling, CPR/First Aid certified, wilderness first aid certified, knowledge of basic office appliances, 60-65 WPM typing speed

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