Yolanda (Sandy) Mincey
Experienced Property Management Professional seeking new opportunity.
Jacksonville, FL
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I have a very upbeat & motivated personality with a positive approach and rational method of thinking. Excellent communication skills paired with proficiency in Yardi Voyager Appfolio and Yield Star, Human Resources, Strong Financial Budgeting background. Well-versed in recruiting & training employees, identifying new, and suggesting corrective measures to overcome property struggles to increase revenue. Organized and strategic professional offering over 26-years of experience in field. Conventional, Tax Credit & Lease-up Community Experience. Strong Customer Service Experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Remote Property Regional Manager
Property Virtual Support Services US LLC - Florida December 2020 to Present
Created business process flows to identify opportunities for improvement. Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs to attain individual KPI goals. Facilitated individual coaching sessions with on-site staff to realign productivity goals of Management Company.
• Facilitate discussions with the client to elaborate on the areas of proposed improvements
• Define the problem concisely and hypothesize the proposed solution
• Perform quantitative and qualitative analysis to drive the proposed solution
• Quantitative research methodologies include data mining, creating financial models, and performing valuation analysis
• Qualitative research methodologies include performing market research and collecting business intelligence
• Consolidate the findings from the analysis and present solutions to the client
• Develop and present a plan to implement the recommended changes
• Support the business development activities of the firm such as pursuit development and production. Regional Property Manager
Tzadik Management - Miami, FL
October 2017 to December 2019
Oversaw daily operations, maintenance and administration of various properties. Implemented business strategies to maximize tenant satisfaction and reduce vacancies. Consistently maintained over 97% average occupancy across my entire portfolio. Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
Regional Property Manager
The Woda Group - Savannah, GA
December 2015 to June 2017
Portfolio included 1400 units, (10 - 12) properties Monitor the day-to-day management of a portfolio of properties in the SE Region of Georgia, South Carolina and North Carolina. Portfolio included 1400 units, 10 - 12 properties
Increased rents by 20% while keeping rental retention at 96% Supervised (3) Lease ups successfully
(1) being at 100% occupied at grand opening, while managing (5) additional sites within the 1st year of employment.
Conducted weekly property meetings with staff reviewing all work orders, triaging emergencies and identifying any outstanding maintenance issues. Ensured that make readies / unit turns were completed in a timely manner.
Area Management Specialist
Mercy Housing
November 2013 to December 2015
Portfolio included 1550 units, (8) properties in the Savannah, GA region. this included
(3) Tax credit Senior Communities, and (5) multifamily mixed Tax Credit and conventional housing. Ensure compliance with necessary codes and other regulations mandated by the state. Prepared monthly operating reports for corporate and made recommendations for re forecasting. Extensive knowledge in budget preparation to include operational goals for each site. Multi-Site Manager / New Hire Trainer
Concord Rents - Brunswick, GA
January 2004 to October 2013
Overseen Day-to-day operations of (3) mixed affordable and conventional properties in the Brunswick
& Savannah, GA.
Traveled from Orlando, FL,Brunswick GA, and Savannah GA Daily For Site Visits and conduct employee training and meet with Vendors / Suppliers.
Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Liaised between company and 3rd party owners to address and remedy ongoing concerns at each site. Attended required Bank inspections with Investors. Managed various training courses by developing curricula, instructions, documents and written tests. Trained all New hires in the SE Region on Company Operational Standards.
Checked tracking systems for employees attendance scores, KPI's and overall performance. Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education
Associate College Credits in Business
Ball State University Muncie - Muncie, IN
Temple University Philadelphia - Philadelphia, PA Skills
• Operations oversight Planning and coordination
Financial leadership Recruitment and hiring
Defining company vision Training development
Employee coaching Supervision
Team building and leadership MS Office
Marketing expertise Yardi
• Logistics
• Budgeting
• Tractor-Trailer
• Human Resources
• Property Management
Certifications and Licenses
Certified Apartment Manager
Renovation
Assessments
Work style: Reliability — Expert
September 2020
Tendency to be dependable and come to work
Full results: Expert
Management & leadership skills: Planning & execution — Highly Proficient December 2020
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Highly Proficient December 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Principles of accounting — Familiar
December 2019
Preparing financial records according to federal policies Full results: Familiar
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Cam License