Scrum Master Product Owner

ABEL IFESINACHI UGBAJA, SAFe *.*, PMI-ACP, CSM, MFM, BSC,

Washington +1-360-***-**** **********@*****.*** https://www.linkedin.com/in/abel-ugbaja-785186a4

PROFESSIONAL SUMMARY

A versatile and experienced in SAFe Scrum Master/Agile Coach with a knack for problem-solving and a proven track record of delivering high-quality large-scale software and web development projects, quickly and within budget. Result oriented with excellent communication, interpersonal and team management skills with superb leadership skills as a servant leader. Experienced in establishing collaboration amongst self-organized and cross-functional teams, managing risk and tracking dependences while maintaining focus on strategic goals.

KEY COMPETENCIES

Experience in conducting requirement gathering and technical documentation development.

Versatile with PMI PMBOK, SDLC methodology, AGILE methodology.

Knowledge of Agile practices like Scrum, Kanban and Xtreme Programming, SAFe.

Experience working with agile collaborating tools like Jira, Confluence, AzureDevOps, Rally and VersionOne.

Experience coaching agile mindset shift and behaviours across multiple scrum teams including Senior Leadership.

Experience in collaborating with stakeholder to manage their expectations and engaging them to address project issues.

Lean Project Policies / Procedure / Compliance/Agile principles and methodology house of SAFe.

PROFESSIONAL EXPERIENCE

Scrum Master

SunTrust Bank - Houston, TX

November 2020 Till Date

Experience in managing the data migration work stream, for a data migration of a CRM platform called phoenix to a sales force CRM platform called Ace.

Responsible for establishing disciplined, effective agile teams which embrace and exhibit the agile mindset and culture by instructing the team or teams in agile principles and practices.

Constantly developing collaborative working relationships with multiple levels of functional managers, and steering committees with a focus on scaling agile within the organization.

Facilitate project teams to resolve impediments, create culture of openness and collaboration

Partners with the Agile Teams and Product Owners to maintain and refine the program backlog using WSJF in a SAFe environment.

Employs Design thinking concept in an innovative and collaborative approach to problem-solving that puts the user first to create customer-centred products and services.

Collaborates with scrum team in the use of personas in the creation of customer-type/end-user of the product/services.

Determines the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).

Responsible for guiding teams on the first principle of Agile Coaching in working software delivery.

Works in conjunction with Scrum Teams and other stakeholders to deliver Data integration & Data Lake projects.

Coaches scrum teams and clients on how to effectively groom user stories; ensure they are well defined, well written and properly formatted (The Who, What, Why) and as per Definition of Ready.

Assists the Product Owner in populating the product backlog using DEEP (Detailed Appropriately, Emergent, Estimated, and Prioritized) concept base business value.

Works with Product Owner to create the product roadmap and schedule releases per business value.

Collaborates with Product Owner and team to decompose Features into stories, size the stories with Fibonacci, determine the capacity and load the iterations based on the capacity.

Fosters strong spirit of communication and collaboration between teams to align program goals, deliver final products, and ensure leadership transparency to impediments and progress.

Protects team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.,

Scrum Master

Wells Fargo – Los Angelis, CA

November 2016 to September 2020

Organized and facilitated sprint planning, daily stand-up meetings, sprint reviews, sprint retrospectives, sprint and release planning, demos and other meetings.

Attend scrum of scrums weekly meetings amongst other scrum masters with RTE within the Agile Release Train.

Partners with the Product Owner, especially with respect to refinement, prioritization and maintaining healthy product backlog, using MoSCoW method.

Manage the lifecycle of code development, from ideation to sprints to development to testing

Assist product owner in backlog refinement in preparation for PI planning and Sprint planning.

Formed scrum team and coached them on agile methodology and the scrum & KANBAN frameworks.

Assist with making appropriate commitments to deliver business value through story selection, definition of ready and estimation.

Assist the Product Owner with creation of User Stories using the INVEST model and making sure the acceptance criteria was clear and attainable.

Articulate stakeholder’s metrics to the scrum teams and accurately report progress, risks, successes, and failures.

Efficiently coordinated the teams spread across multiple geographies

Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.

Administered JIRA tool for the project teams to maintain metrics that provide visibility to stakeholders on team-level progress and quality.

Met quality standards by ensuring TDD (test driven development) and BDD (Behaviour-Driven Development) was adopted during sprints.

Scrum Master

United Health Group – Houston, TX

September 2014 to October 2016

Led two scrum teams to develop a website and mobile application where customer can order prescription medicine and get delivery.

Supported the UX/UI designers that designed frontline & migration of the process of clinical documentation into EHR systems for doctors’ need with the three key features: Usability, Integration and Clinical Kernel

Worked closely with product management in UX ideation and innovation.

Led multiple teams in the introduction and digital transformation of working in DevOps environment

Participated in development and maintenance of the company design system to provide examples of core platform components and best practices.

Supported UX development teams on migration of customers data to cloud for contact centres’ use

Assisted Product Owner in backlog refinement in preparation for PI planning and Sprint planning.

Assisted with making appropriate commitments to deliver business value through user story selection, definition of tasks and estimation.

As a servant leader, contributed to the success of every Sprint by removing impediments while facilitating team openness, communication, and cooperation.

Reporting metrics adequately used to check the health status of the team.

Scrum Master

HMK Real Estate Investment Trust Using Blockchain Technology– Nigeria, Lagos

April 2013 to August 2014

Led a team to develop a website and mobile application that will increase sales of digital assets leveraging blockchain technology.

Facilitate all scrum ceremony (Daily scrum sprint planning, sprint review, sprint retrospective).

Support my PO in creating and maintain a healthy product backlog using techniques such as invest criteria, moScow, Fibonacci sequence to ensure delivery of quality product to stakeholders

I coach and mentor the scrum team to become self-organized, cross functional and highly efficient team that achieves 5% quality improvement each release

I ensured user stories meet Definition of Ready (DoR) and Definition of Done (DoD), where all acceptance criteria have been met.

EDUCATION / CERTIFICATIONS

University of Lagos (UNILAG), Master in Facility Management

University of Lagos (UNILAG), Bachelor of Science in Estate Management (Honors; Second Class Upper)

Zuri Training by HNG, (UI/UX design)

Google Africa Developer Training Program, Google Cloud Computing using GCP

Google Africa Developer Training Program, Mobile Web Development

Agile Certified Practitioner (PMI-ACP)

Scaled Agile Inc., Certified SAFe® 5.1 Agilist (SA)

Scrum Alliance, Certified Scrum Master (CSM)

SKILLS

1.Good Communication skill 2. Good listening and questioning, 3.Persistent, 4.Facilitation, 5. Accountability, 6.Servant leadership, 7. Optimism, 8. Team player, 9. Flexibility, 10. Empathy, 11. Remove Impediment and effect change in the organization, 12. Conflict navigator 13. Requirement Gathering.

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