Warehouse associates

VIOLETT YANG

651-***-**** ************@*****.*** 8924 Indahl Avenue South

Work Experience

Warehouse Worker, Marmon Link January 2022 –Current

Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area

Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat

Maintain quality service by following organization standards

Load and unload products via forklift

Crew Member, Mister Car Wash August 2020-January 2022

Provide excellent customer service by being friendly and handling vehicles with extreme care

Work with an amazing team to ensure customer vehicles are clean, inside and out

Help maintain the location's appearance and cleanliness

Follow all Mister Car Wash safety procedures and policies, including appearance expectations Backroom associate, Kohl’s June 2019- March 2020

Complete transactions accurately and efficiently while engaging customers

Courteous and responsive to requests and questions

Transported goods from racks, shelves and trucks

Worked at a rapid pace to meet tight deadlines

Ecommerce Personal Shopper, Walmart November 2017-March 2019

Shopping each customer's online grocery order while ensuring quality and accuracy

Actively promoting department services and offerings to customers

Responding to customer inquiries and requests for feedback from customers about their online shopping experience

Skills

Customer Service

-Five years of experience in supporting customers

Detail-oriented

-To ensure customer satisfaction

Problem Solving Skill

-Experience with problem solving to guide customers to solutions Warehouse

-Familiar with the operations of the warehouse that includes shipments, inventory, and merchandise. Organizational Skill

-To maintain clean workspace area

-Experience with loading and unloading freight pallets with various drivers Forklift

-Certified and trained in the operation of heavy machinery Education

Park High School - High School Diploma September 2014 - June 2018 Century Community College - No Degree Obtained September 2019 – August 2021

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