Scott Benson
System Director of Operations - Nika Inc.
Dacula, GA 30019
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
System Director of Operations
NIKA - Keesler Air Force Medical Hospital - Biloxi, MS 2007 to Present
• System Director of Operations (1.5 Million square feet Of Operating space) which includes 35 Buildings, Residential Housing, Hotel and a critical access facility.
• Demonstrated leadership in insuring that operations run effectively and efficiently at the medical centers.
. Lead the organization through a redesign process to improve the patient satisfaction scores from the 80th percentile to the 90th percentile.
• Developed patient flow, case management and productivity systems for medical center with outcomes achieved by reductions in length of stay, hours per patient day and wait times in treatment department.
• Developed, through process redesign, a positive bottom line with increased patient
• satisfaction and employee satisfaction
• Administrative lead for the installation of a new PACS (Picture Archiving and Communication
• System), RIS (Radiology Information System), bed management system, Laboratory
• Information System and materials management system.
• Partnered with the orthopedic surgeons to create a strategic direction and secure services for the future.
• Lead the strategic planning group for women's diagnostic services.
• Developed and implemented a successful decentralized diagnostic strategy.
• Designated as chair of Arnot Health Medical Center's Senior Management Team.
• Designed and constructed two new treatment departments. Director of Plant Operations
Philadelphia Medical Center
October 2006 to March 2008
• Director of Plant Operations and Safety Officer for community Hospital.
• In charge of Operations, Security, and Safety reporting directly to the CEO and Assistant CEO of Operations. Direct and supervise 32 employees.
• Head of multi-million dollars construction projects develop and operate multi-million dollar budgets.
• Develop Management Plans and Policies and Procedures for a 240,000 square foot facility.
• Work closely with Contractors, Architects, and vendors for best product and pricing. Excellent blueprint interpretation.
Director Facilities Manager
Underwood Memorial Hospital - Woodbury, NJ
August 2002 to September 2006
• Facilities Manager and Safety Officer for 2 area Hospitals. In charge of day to day
• Operations, Security, and Communications reporting directly to • Director of Plant Operations and Vice President of Operations. Manage and supervise 30 employees.
• Construction Projects. Develop and operate multi-million dollar budgets.
• Create Management Plans and Policies and Procedures for over 500,000 square feet Facilities.
• Work closely with Contractors, Architects, and vendors for best product and pricing. Excellent blueprint interpretation.
Director of Facilities and Safety
Cooper Hospital - Camden, NJ
January 1996 to July 2002
6 years as Director of Facilities and Safety officer in charge of Plant Operations, Security, Communications, and Transportation. Managed and supervised staff of 20.
• In charge of construction projects Developed budgets, Management Plans, and Policies and Procedures 400,000 square foot facility.
• Four successful JCAHO surveys.
Assistant Facilities Director
St. Cooper Hospital - Camden, NJ
March 1992 to January 1996
• 4 years as Assistant Director of Facilities for Plant Operations, Security, Communications, and Transportation. Managed and supervised staff of 30.
• Assisted In construction projects and developing budgets, Management Plans, Policies and Procedures.
Education
Bachelor's in Mechanical Engineering
Temple University
Skills
• Word Processing
• Schematics
• Microsoft Word
• Conflict Management
• Maintenance Management
• Hotel Experience
• Mechanical Knowledge
• Management Experience
• CAD
• Materials Management
• Six Sigma
• Senior Leadership
• Supervising Experience
• Facilities Management
• Programmable Logic Controllers
• Microsoft Outlook
• Mechanical Engineering
Assessments
Mechanical Knowledge — Proficient
May 2020
Understanding and applying mechanical concepts and processes. Full results: Proficient
Basic Maintenance and Repair — Highly Proficient
December 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Senior Executive Leader possessing over 20 years of management experience. Recognized as a strategic business partner, strong leader, and effective change agent, possess' extensive experience with technology and innovation.Team-based management style, effective in communicating corporatestrategies, fostering support, and building consensus in diverseorganizational cultures. Initiates creative solutions to complex operatingproblems and consistently thinks out-of-the- box.Demonstrated ability to maximize profitability and bearing full P&Laccountability. Effectively execute key business solutions in support oforganizational dynamics, company business objectives and contractrequirements.ACCOMPLISHMENTS:
Held a 100% success rate on assigned projects. Trained and mentored over 100 construction workers, general laborers and apprentices. Managed an $80 million dollars projects, while supervising a team of 150+ workers. Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives. Reduced annual operating costs by 30% by implementing Six Sigma principles. Responsible for hospital compliance with JCAHO and DMV surveys.