SAUMYA PATEL
Burlington, Ontario
L7P 1X7
Contact Number: - 416-***-****
Email: - ***************@*****.***
Marketing passionate about building productive relationship with clients, partners and team members. New customer acquisition expert who emphasizes a mix of online and offline marketing strategies. Well-versed in identifying marketing trends and customer needs to creative highly-targeted campaigns. Demonstrated leadership skills that help teams overreach customer service goals and optimize business workflows. Looking to apply history of success to take next career step with an organization that thrives on providing exceptional customer service while fostering relationships with the community and public.
Core Competencies and Skills
●Customer Assistance
●Inventory Management
●Occupational Safety
●Sales
●Team Leadership
●Point of Sale (POS)
Professional Experience
EXTRA EXTRA DISCOUNT
SCARBOROUGH, ON JULY 2016 to OCT 2019
●Interface with customers to assess purchasing needs and provide recommendations based on expertise of new and current products and customers tastes.
●Manage inventory and product levels by stocking, refilling, rotating specialty products.
●Create eye-catching displays to increase brand and product awareness and promote sales.
●Accurately input customers orders into POS system and communicate order to fellow team members, collect and process payments and provide friendly service to drive customer service and retention.
●Maintained clean and organized workspace to optimize operations and enable partners to easily locate resources and products.
Front End Cashier and Customer Service
FAMILY MART PLUS
3355 ELLESMERE ROAD, Toronto, Ontario Aug 2019 to Apr 2020
●Greet customers as they approach the cash counter and assist them with their purchases.
●Inform customers about any special ongoing discounts or deals.
●Check each item to ensure that it is in good order.
●Scan items into the system and itemize the bills.
●Accept cash and credit cards to process payments.
●Return cards and change, and tender receipts.
●Ensure that customers’ purchases are properly bagged.
●Balance cash registers at the end of each shift.
●Reviewed weekly sales circulars and monitored price changes.
●Helped customer complete purchases, locate items. promote loyalty, customer satisfactions and sales numbers.
Education
●Advanced Diploma in Business Marketing
ST Lawrence College Sep 2015 to Aug 2017