Suada Koreta

Passenger Service Supervisor - Swissport INC

Toronto, ON

adsw4a@r.postjobfree.com

+1-647-***-****

To seek a position that offers the utilization of strong skills and experience within an organization that provides an opportunity for career advancement through challenging roles.

Personal Details

Highest Level of Education: Bachelor's Degree

Total years of experience: 15

Work Experience

Office Assistant

Arvis Aluminum Ltd

September 2019 to Present

• Maintain a comprehensive trade network

• manage construction operations

• Estimate and bid on approved projects

• select trade subcontractors and co-ordinate their activities

• Oversee the analysis of data and information

• Hire and train the construction labour force

• Plan, organize, direct, control, and evaluate daily operations.•prepare and report to next level and Directors.

Passenger Service Supervisor

Swissport INC - Mississauga, ON

April 2016 to Present

- Deployment in all areas, handling for PRM (Passenger Reduced Mobility)

- Responsible for proper scheduling and deploying of day to day operations

- Working with accordance to airline policies and procedures.

- Performance of all clerical duties as it requires for the day operation

- Refers and escalates relevant issues to the duty manager.

- Redirects calls as necessary and takes messages/special requests

- Keeping staff updated on gate changes and communicates with the operation center

- Provides all effective verbal and written communication through daily shift reports

- Experience working in fast paced environment - with high call volume from airlines, airport authority, and staff

- Able to multi-task by using radio devices and attending the phone calls Education

Secondary School in Mechanical Engineering Technology VLORA University - Albania

October 2004 to June 2009

BA in Social, Community Worker

George Brown college - Toronto, ON

Skills

• Shift Management

• Special Education

• Time Management

• Clerical Experience

• Management

• Teaching

• Microsoft Excel

• Microsoft Word

• Microsoft Office

• Upselling

• English

• Microsoft Powerpoint

• Microsoft Outlook

• Communication Skills

• Front Desk

• Administrative Experience

• Barista Experience

• Serving Experience

• Sales

• Management (5 years)

Languages

• Italian - Advanced

• Romanian - Intermediate

• Albanian - Advanced

Certifications and Licenses

WHMIS

January 2017 to Present

The Workplace Hazardous Materials Information System (WHMIS) is Canada's national hazard communication standard. The key elements of the system are hazard classification, cautionary labelling of containers, the provision of safety data sheets (SDSs) and worker education and training programs.

Certified Computer Information Technologist (CCIT) February 2018 to Present

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