Customer Service Manager Assistant
Resume:
Dana Easterling
Patrick, SC **550
I am extremely proficient with computers, have strong customer service skills, am able to multi-task and prioritize tasks. I also have experience in leading a team to delegate tasks proficiently. Also I am a very fast learner.
Employment History
Rose's Department Store-Hartsville, SC July 2021-present
Keyholder - I am responsible for opening and/or closing the building. I am over the cashiers, softlines (clothing), and domestics. Responsible for keeping the safe balanced, working up the nightly deposit, making sure all clothing gets put out, all of the freight in domestics, handle all daily operations including getting the repairs taken care of. Also responsible for sending invoices and ensuring that all vendors get processed
Stay at Home Mom-Hartsville, SC-July 2008-July 2021
My kids are now old enough and I am beyond ready to enter the workforce again. I am a very outgoing person with excellent computer skills and customer service skills.
Washington Mutual-Florence, SC-January 2001-June 2008
Senior Escrow Specialist-Duties consisted of leading a team to delegate and complete all tasks in an efficient and timely manner, data entry, assisting irate customers over the telephone to resolve their problems and assisted managers with special projects. Also prepared spreadsheets for management to provide information needed.
Florence-Darlington Technical College-May 2000-Dec. 2001
Continuing Education Department-Completed payroll for contract instructors, provided information needed to students over telephone and in person and completed various other tasks including preparing spreadsheets and contracts.
Darlington Raceway-January 1999 thru January 2001
Customer Service- Sold products by phone and in person. Also assisted in the gift shop selling products, balancing money and handling the inventory.
Winn-Dixie-January 1996 thru January 1999
Cashier/Photo Lab Manager assistant-Duties included operating a cash register, excellent customer service skills and balanced the register. Photo Lab duties included servicing the machines on time, preparing work schedules and handling inventory. Trained to work on machines when minor problems occurred and handling hazardous chemicals.
Education
Florence-Darlington Technical College-Aug 1997-Dec 2000
Associate Degree in Computer Science
Lamar High School-Lamar, SC
Completed 12 years and received diploma in May 1997
Skills
I am proficient with most computer programs including but not limited to Microsoft Office, all operating systems, and am able to multi task between several projects. I am able to type 60 words per minute with minimal errors. I complete tasks efficient and in a timely manner. I strive for perfection and have always loved working with the public. I am also proficient at book keeping as I am extremely proficient with accounting. I am able to manage my staff proficiently. I am proficient at running the front end of a department store, handle all deposits, put freight out, help unload large trucks and handle all daily operations as the manage on duty.
References
Furnished upon request.
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