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Front Desk Call Center

Location:
Athens, WV, 24712
Posted:
October 06, 2022

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Resume:

Krysta Johnson

*** ******* ***.

Athens, WV *****

304-***-****

adsvy8@r.postjobfree.com

Skills

I have almost three years of Human Resource experience along with a bachelor’s degree in psychology and many years of experience with interacting with people and adapting to new challenges.

Experience

September 2019- Present

Jan-Care Ambulance - Human Resource Assistant

● Recruit, hire, onboard, and assist in orientation for new employees

● Keep employee database information updated and run reports when needed,

● Track and document employee disciplines, department transfers, and position changes

● Assist Upper Management with various tasks

● Create and monitor advertisements and posts for the social media page

● General clerical work

October 2018- October 2019

Pipestem Resort State Park - Front Desk Clerk

● Greet and check guests in and out

● Answer general questions, respond to guest concerns and complaints

● Provide information about the State Parks and make reservations for guests

● Handle payments and sales

● Run the night audit for the resort occasionally

September 2018- October 2018

Pipestem Resort State Park - Call Center Clerk

● Answer phones and make reservations for the West Virginia State Parks

● Answer questions

● Process payments

● General clerical work

January 2018- August 2018

Families R Us - Case Manager

● Meet with clients referred by Child Protective Services

● Teach in home parenting and life skills classes

● Report back to the DHHR about regular client meetings and progress 2

February 2017- March 2018

NUSkoool Scholars - Mentor

● Work directly with clients referred by the Division Of Rehabilitation Services to develop job and life skills.

● Keep reports of progress to submit on a weekly basis

● Transport clients to job placements and interviews Education

August 2012 - May 2016

Concord University, Athens, WV - B.A.

Major: Psychology, Minor: Music

References:

Heather Cary- Owner of Families R Us: 304-***-**** Kimberly Hawkins- Front Desk and Call Center Supervisor at Pipestem Resort State Park: 304-***-****

Tonya Morris- Director of Compliance at Jan-Care Ambulance: +1-304-***-****



Contact this candidate