Customer Service Safety Manager

Lee Jacobsen

**** * ** *** ***, Tx ***** ● 325-***-**** ● *************@*****.***

Operations Management

Safety Coordination ~ Construction Supervision ~ Transportation Operations ~ Logistics Results-focused, self-motivated operations professional with diverse background in construction, transportation, and logistics. Top performer who excels at analyzing operational needs to develop strategic initiatives that maximize company success. Expert knowledge of OSHA, DOT, CSA BASIC, API, and PHMSA regulations and safety guidelines. Ambitious self-starter who efficiently plans, prioritizes, manages, and completes projects in fast-paced, deadline driven environments. Excellent communicator with ability to build strong relationships with stakeholders, public-sector officials, and customers. Areas of Expertise

• Project Management

• Program Management

• Strategic Analysis & Planning

• Budget Management

• Customer Service

• Team Building

• Training Processes

• Start-Up Operations

• Regulatory Compliance

• Health & Safety (OSHA)500

• CSA BASIC

• Data & Records Management

Professional Experience

Martin Sprocket & Gear Abilene, Tx

CNC Setup Operator

Setup and operate CNC Lathe machines following shop and customer blue prints/specifications. Use of measuring instruments with measurements of decimal inches. Certified forklift operator PINEYWOODS INC. Jefferson, Tx

Operations Manager

Managed operations for trucking company with multiple trucks for regional area (TX, NM, AR, LA, OK, KS, MO, NE). Directed logistics and scheduled truck drivers to ensure efficient, timely operations. Guided transportation of agriculture via hopper trailers. Oversaw all safety and HR to meet federal and state D.O.T. requirements.

• Class 8 tractor-trailer, Bull Dozer, Backhoe operator

• Obtained DOT Operating Authority/HAZ-MAT carrier, hauled ammonium nitrate.

• Maintained HR/Safety Director

CONSTRUCTION PROJECTS, Shreveport/Bossier, LA and Las Vegas, NV Journeyman Carpenter / General Superintendent

Supervised and oversaw multiple multi-million-dollar construction projects in Louisiana and Nevada. Managed employees and contractors, with focus on providing good customer service. Contributed to projects by utilizing carpentry expertise.

• Identified and troubleshot operational and equipment issues, delegating tasks to teams as necessary.

• Ensured projects complied with regulatory and safety guidelines.

• Contributed to Casino project builds for the Paris, Vatican, Bellagio, and Mandalay Bay hotels and casinos. Previous Experience

CNC Setup Operator Operations/Safety Manager and Over the Road Truck Driver Journeyman Union Carpenter Education & Credentials

Rank E-3, Honorably Discharged, UNITED STATES MARINE CORPS (USMC) Construction Management, CLARK COUNTY COMMUNITY COLLEGE, Las Vegas, NV OSHA 500, Qualified Crane Rigger, System Scaffold Erection, Leadership Course, JATC, Las Vegas, NV New Authority Class, Drug and Alcohol Certification, NATIONAL ASSOCIATION OF SMALL TRUCKING Foreman/Journeyman Carpenter, Honorable Withdrawal, CARPENTERS AND JOINERS OF AMERICA Miscellaneous OSHA, FMCSA and PHMSA Training

Contact this candidate