Quality Manager Customer Support
Resume:
SANIL UPPAL
Mobile: 981*******
Email: ************@*****.***
EDUCATION
Year
Course
Specialization
Board/University
B. Tech
Mechanical
Institute of Advanced Studies in Education (IASE),Rajasthan
PROFESSIONAL SYNOPSIS
14+ years of experience in Automobile Industry with Quality Functions (Control, Assurance and Systems)
PROFESSIONAL EXPERIENCE
P.A.R.K NON WOVEN PVT LTD QUALITY MANAGER [HEAD] 15th’Jan’2020 ~ Till Now
ROLES AND RESPONSIBILITIES
Taking care of department activities and monitoring / review of KRA set.
Taking Care of Customer Audits, and documentation.
Monitoring Internal Audits as per schedule (IATF 16949:2016) and preparing documents for external audit.
PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Bases) regarding quality Problem.
Conducting MRM (Monthly bases).
BONY POLYMERS PVT LTD QUALITY MANAGER [HEAD] 15thMar’19 ~ 24th Dec’2019
ROLES AND RESPONSIBILITIES
Taking care of department activities and monitoring / review of KRA set.
Taking Care of Customer Audits, documentation and formats.
Monitoring Internal Audits as per schedule (IATF 16949:2016) and preparing documents for external audit.
Responsibilities of Assembly Line Process, Line Rejection Trend & PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Bases) regarding quality Problem.
Conducting MRM (Monthly bases).
Responsibility to motivates employees for Kaizens.
NIPPON AUDIOTRONIX LTD DEPUTY MANAGER [CUSTOMER SUPPORT AND SYSTEM] 16thAug’17- 28th Feb’19
PROFESSIONAL ACHIEVEMENT
Highly appreciated for achieving 1st Rank in Suzuki Motors Gujarat.
In Vendor System Audit conducted by Maruti Suzuki India Ltd (MSIL) achieved score 72% with Green Category.
Worked on line to achieve Zero Defect Line.
Participated in CII for SPC project.
ROLES AND RESPONSIBILITIES
Taking Care of Customer Audits, documentation and formats.
Carrying out Internal Audits as per schedule (IATF 16949:2016) and preparing documents for external audit.
Responsibilities of Assembly Line Process, Line Rejection Trend & PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Basic) regarding quality Problem.
Responsibility to motivates employees for Kaizens.
Handling Final Inspection Activities, PDI and Customer Support..
Taking care of Dock Audit, Process Audit adheres as per plan.
BHARAT SEATS LTD. DEPUTY MANAGER [SYSTEM] 1stSept.’16-31stJuly’17
PROFESSIONAL ACHIEVEMENT
In Vendor System Audit conducted by Maruti Suzuki India Ltd (MSIL) achieved score 67% with Yellow Category.
ROLES AND RESPONSIBILITIES
Worked as M.R in organization (QMS) and taking care of all internal & external audits, Customer Audits, documentation and formats.
Carrying out Internal Audits as per schedule (ISO/TS 16949:2009) and preparing documents for external audit.
Responsibilities of Assembly Line Process, Line Rejection Trend & PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Basic) regarding quality Problem.
Responsibility to motivates employees for Kaizens.
Preparation of Work Instruction in pictorial Form.
Preparing weekly report & monthly Quality Report.
Conducting Process study and Process revalidation as per plan.
Handling of customer complaint and submit Counter measure report through 8D format, why-Why Analysis, Fish bone diagram.
CAPA effectiveness & implementation monitoring on shop floor.
Attend Quality circle activities for solving major quality issue as a team leader.
Modification in quality document (Control Plan, Process Flow Chart, Quality Plan and Inspection Std.) after ECN and customer’s complaint.
Carrying out Internal Audits as per schedule for ISO 14001 & ISO 18001.
MOTHERSON AUTOMOTIVE ELASTOMERS TECHNOLOGY LTD. ASSITANT MANAGER [SYSTEM]
1st Oct’14 -31stAugust’16
ROLES AND RESPONSIBILITIES
Worked as M.R in organization (QMS) and taking care of all internal & external audits, Customer Audits, documentation and formats.
Carrying out Internal Audits as per schedule (ISO/TS 16949:2009) and preparing documents for external audit.
Responsibilities of Assembly Line Process, Line Rejection Trend & PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Basic) regarding quality Problem.
Responsibility to motivates employees for Kaizens.
Handling Final Inspection Activities and PDI.
Conducted Dock Audit, Process Audit as per plan.
Preparation of Work Instruction in pictorial Form.
Preparing weekly report & monthly Quality Report.
Conducting Process study and Process revalidation as per plan.
Handling of customer complaint and submit Counter measure report through 8D format, why-Why Analysis, Fish bone diagram.
CAPA effectiveness & implementation monitoring on shop floor.
Attend Quality circle activities for solving major quality issue as a team leader.
Modification in quality document (Control Plan, Process Flow Chart, Quality Plan and Inspection Std.) after ECN and customer’s complaint.
Carrying out Internal Audits as per schedule for ISO 14001 & ISO 18001.
TALBROS AUTOMOTIVE COMPONENTS LTD. ASSITANT MANAGER 12thAug.’08-30stSept.’14
ROLES AND RESPONSIBILITIES
Responsibilities of Assembly Line Process, Line Rejection Trend & PPM analysis with Pareto charts.
Conduct Quality Meeting (Monthly & Daily Basic) regarding quality Problem.
Responsibility to motivates employees for Kaizens.
Handling Final Inspection Activities and PDI.
Conducted Dock Audit, Process Audit as per plan.
Preparation of Work Instruction in pictorial Form.
Preparing monthly Quality Report.
Conducting Process study and Process revalidation as per plan.
Handling of customer complaint and submit Counter measure report through 8D format, why-Why Analysis, Fish bone diagram.
CAPA effectiveness & implementation monitoring on shop floor.
Attend Quality circle activities for solving major quality issue as a team leader.
Modification in quality document (Control Plan, Process Flow Chart, Quality Plan and Inspection Std.) after ECN and customer’s complaint.
Carrying out Internal Audits as per schedule for ISO 14001 & ISO 18001.
CONTINUING PROFESSIONAL DEVELOPMENT
5S, 3M, 7 QC tools, SPC, PPAP, Quality Circle, PFMEA.
Successfully completed QMS Internal Auditor (Certified).
FUNDAMENTAL KNOWEDGE
KAIZEN, POKA-YOKE, MSA, PFD, PFMEA, Control Plan, ISO14001, ISO18001, SPC, PPAP, ISO/TS 16949:2009, ISO 9001:2015, IATF 16949:2016
Current CTC : 11.0 Lac Expected : Negotiable
Date :
Place : New Delhi ( SANIL UPPAL )
Contact this candidate