James P. Flores

San Francisco, CA ***** • 661-***-****

adsvoj@r.postjobfree.com

Qualifications Summary

Competent and dedicated professional with strong passion for negotiating positive contractual outcomes; well-prepared to excel in a challenging role within the Maritime Industry by leveraging a diverse skill set in Admiralty Law, Insurance, and Navigating vessels.

Account Management

Capable of leading all facets of key account management to ensure seamless execution of tasks.

Passionate about enhancing business growth by devising strategic plans for building new accounts.

Customer Service

Demonstrated ability to achieve highest customer satisfaction by understanding and resolving queries in timely manner.

Reporting & Documentation

Skilled at maintaining documents/files in compliance with regulatory and federal reporting requirements.

Exceptional talent for managing claims by leveraging in-depth knowledge of legal and maritime laws.

Key Strengths

A self-motivated individual with quick learning, excellent negotiation, proofreading, and relationship building skills.

Professional Experience

Senior Marine Adjuster Sedgwick / Vericlaim 2014 – 2022

Examined coverage and identified critical issues, impacting liability as well as assessed reserves/exposures for Hull and P&I claims through utilization of exceptional legal and maritime expertise. Maintained claim file’s compliance with all regulatory, system, and federal reporting requirements of Secondary Payer Act.

●Succeeded in saving hundreds of thousands of dollars for clients using strong negotiation skills and applying law and facts.

●Managed several client accounts, including hull, protection and indemnity, and cargo legal liability from cradle to grave.

Executive Specialist Chartis Marine Adjusters/AIG Global Marine 2010 – 2014

Accomplished assigned goals through management of all passenger and Jones Act claims for Hornblower Cruises and events across Southern and Northern California, Hornblower New York, Alcatraz, and Statue Cruise lines. Directed pilot license defense claims in various jurisdictions, involving San Francisco, Delaware River, Louisiana, and San Diego.

●Secured several millions of dollars of savings for clients by leveraging the facts and law of each individual claim, most pertaining to Hull and P&I claims.

●Analyzed policies, claim facts and/or complaints to determine coverage and drafted denial letters if necessary.

Additional experience as Second/Third Officer at Military Sealift Command (Dept. of Defense)

Education

Juris Doctorate Degree in Maritime & Admiralty Law Roger Williams University School of Law (RWU), Bristol, RI

●CALI Award Winner – Transnational Maritime Litigation

Bachelor of Science in Business Administration & Management, Law Minor California Maritime Academy, Vallejo, CA

Legal Experience

U. S. Coast Guard District One Legal, Boston, MA, Legal Intern

●Conducted case-by-case legal research regarding statutory and regulatory issues and CFR.

●Drafted memoranda and appellate briefs to present in Administrative Law Proceedings.

Princess Cruise Lines, Santa Clarita, CA, Legal Intern

●Analyzed Maritime Labor Convention 2006 and compared Princess Cruise Line’s employment agreement and labor standards with convention for compliance.

Honors & Activities

United States Merchant Marine Expeditionary Award, Operation Iraqi Freedom

President of the San Francisco Marine Claims Association