Entry Clerk Data

LOLITA MADRIGAL TOWNES

**** ***** **** ******, ************, Missouri 65050 Cell: 816-***-****

Email: ***********************@*****.***

Objectives: Receptionist/Administrative Assist/Data Entry Clerk/Clerk-Typist

Education & Certification:

Administrative Assistant and Supply Chain Technician, 2019

OSHA 10 Safety Certification

William Chrisman High School Diploma

Central Missouri State University, Studied (24 credits)

Missouri Driver’s License

Skills/Equipment:

.USP/FEDEX Software

.Microsoft Office-Word Excel

.Emailing/Browser

.Office Equipment Operations

.10 Key Training

Work Experience:

Private Home Health Care Independence, Missouri

Caregiver/Representative Payee 07/2017-03/2019

As a caregiver, I oversaw all financial affairs by providing assistant for daily needs: hygiene, prepare meals, housekeeping, record blood pressure readings, and record finger sticks. I coordinated medical appointments, by scheduling and arranging all transportations regarding all activities or events.

Social Security Administration Kansas City, Missouri

Customer Service Claims Representative 07/1987-07/2017

Confer with customers by keeping track of customer’s interactions or transactions, and record details of complaints. Resolve complaints with customers or unresolved issues with management. Adjust billing issues, process a wide variety of forms. Answer incoming calls, greet visitors, direct customers to the appropriate department head, provide research of information regarding the governments established laws, rules, regulations, or office procedures, take detailed messages, contact customers by responding to inquiries or investigate claims or claim status.

Social Security Administration: Houston, Texas

Lead Legal Assistant/Legal Clerk 06/1983-01/1987

Directs and coordinate law office activity, including delivery of subpoenas or other office duties. Prepare and/or process legal documents/instruments, briefs, pleading contracts, wills, review real estate closing statements and hearing decisions. Gather or perform needed research of data and prepare a list of exhibits, schedule or reschedule appointments and correlate expert witnesses rather they were medical advisors, vocational experts, or other professionals. Upkeep and maintain the Legal Law Library. Investigate facts such as: pubic records to determine certain causes. Make appropriate photocopies of correspondence, mail, fax, or arrange for delivery of legal correspondence/instruments, prepared affidavits, various legal correspondence, and organized documents in electronic filing system.

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