Customer Service Store Manager

asha Babbie

***** ********* **

Clinton Township MI, 48036

Email: ******.*****@*****.*** Mobile: 586-***-****

Personable and responsible Cashier with 13 years in retail and customer service. Solid team player with upbeat, positive attitude. Hardworking and organized.

Professional Experience:

• Head Cashier 2009-2013

Produce Palace

29300 Dequindre Rd, Warren, MI 48092 586-***-****

o Create and maintain a positive work environment for all cashiers.

o Communicate with customers and address any problems they may have

Serve as the primary point of contact for customer service associates

o Operate registers and perform general checkout functions.

o Generate reliable and accurate till reports from every register

o Resolve cash tills when closing, ensuring the money matches the report and is stored safely

o Assist cashiers with requests such as price checks

o Maintain a clean working environment by wiping down registers during downtime

• Store Manager 2013 – present

Shoe Rack Outlet

33804 Gratiot Ave, Clinton Twp, MI 48035 248-***-****

Responsibilities:

o Day to Day Managerial Duties Including: Employee Coordination Daily Accounting of Sales, Merchandising.

o Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.

o Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff.

o Ensuring high levels of customers satisfaction through excellent service.

Languages

• English

• Arabic (read and write)

• Chaldean.

Education:

- High School Diploma

- Bachelor Degree in physics .

Certifications and Skills

• Certificate in A + through the United Nations Educational, Scientific and Cultural Organization (UNESCO) from Al Mihani Maloumati Center.

• Certificate in Business Start-Up and Management through Syrian-European Training center

• Certificate in Small Project Management through Syrian-European Training Center.

• Microsoft Office 2010 Including PowerPoint Presentations

• Certificate in ICDL through the United Nations Educational, Scientific and Cultural Organization (UNESCO) from Al Mihani Maloumati Center.

• Ability to adapt to a changing environment with strict deadlines, Strong Customer Relations, Ability to work unsupervised.

References:

• Saad Kako 586-***-****.

• May Abrhiem 586-***-****.

Contact this candidate