Customer Service Admin Clerk
Resume:
Profile: I am a hardworking, motivated,
organized and ambitious person. I
acquire Admin, Finance, Cashier,
Supervisor and Floor assistant. I can work
on my own and also in team. I can also
cope under pressure.
Experience (CONTINUES PG 2)
Admin / Finance – Happy Finches 02/2017 – 07/2020
• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings, type agenda’s and take detailed minutes
• Write and distribute email, correspondence memos, letters,forms, develop and maintain filing system.
• Assist in the preparation of regularly scheduled reports
• Update and maintain office policies and procedures
• Maintain contact lists, facilitate library and books
• Provide general support to parents and children
• Handle requests and queries from managers
• Keep accurate records for all daily transactions
• Prepare balance sheets and process invoices
• Record accounts payable and accounts receivable
• Update internal system with financial data( e.g. Salaries, Timesheets, Quick books and SA Sams of government.
• Prepare monthly, quarterly and annual financial reports
• Reconcile bank statements & Participate in financial Audits
• Track bank deposits and payments (Suppliers & Insurance)
• Manage leave and HR functions regarding staff.
• Retrenched due to covid 19
Education
Dr. Blok s.s.s.: Senior Certificate ( Grade 12) 2005 National Computer College: Computer Skills 2008
Certifications
Central Business Academy: Customer Service 2009
SEESA: Basic Spreadsheet Training 2018
SEESA: Computers in the Workplace: A Beginner’s Guide 2018 SEESA: Occupational Health & Safety 2018
SEESA: Junior Management 2018
SEESA: SEESA Profile 2018
References ( CONTINUES PG 2)
Happy Finches – Esther Knoetze 082-***-**** (Retired Sep 2019) Faith Kruger 079-***-**** ( Former Manager)
Status: Female, Married with 2 children.
ID no: 870**********
Addres: 9 Hennie street
Heidedal
Bloemfontein
9306
Phone:
E-Mail:
******************@*****.***
Drivers Licence:
Code B/8
Skill Highlights
• Communication Skills
• Computer Skills
• Customer Service
• Problem-solving
• Listening
• Service-focused
Languages
Afrikaans
English
NiCOLE OCTAVIA GATHRIE
Experience
Supervisor - Checkout Supermarket 05/2013 – 12/2013
• Supervise Cashiers
• Cashing up
• Handling of cash office
• Admin, Bookkeeper and secure safe
• Good Customer Service & working in cash office
• Unemployed due to place that burned
Floor assistant – Woolworths 04/2012 – 12/2012
• Customer service
• Retail and Sizing
• Housekeeping
• Contract ended was only casual for 9 months
Admin Clerk – Interstate Bus Lines 04/2008 – 01/2012
• Sales System
• Handling of waybills and cash
• Chief Cashier
• Wayfarer Driver System
• Ticket Machine System (Handling of Software and
technical aspects)
• Resigned due to robbery and anxiety
Cashier – Captain Dorego,s 02/2006 – 08/2006
• Sales
• Communication Skills
• Cashing up
• Customer Service
• Resigned due to complicated pregnancy
References
Checkout Supermarket – Rana Khan 083 490
9472
Woolworths – Abigail Hendricks 078-***-****
Interstate Bus Lines – Lyah Hoffman 082 451
3204
Captain Dorego’s – Tino 072-***-****
COVER LETTER
Nicole Gathrie
9 Hennie Street
Heidedal
Bloemfontein
To whom it may concern
I am writing to apply for the position advertised on the internet. As requested I am enclosing a completed job application. This is my resume. The opportunity presented in this listings is very interesting, and I believe that my experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:
- I have successfully developed and support live use applications.
- I strive for continued excellence
- I provide exceptional contributions to customer service for all customers.
I have experience in computers, admin and customer service. I also have in learning and excelling at new challenges as needed. Please see my resume for additional information on my experience. I can be reached anytime via email at ******************@*****.*** or my personal number 061-*******.
I am also available immediately for the job.
Thank you for your time and consideration.
I look forward to speaking with you about this employment opportunity. Sincerely
Nicole
Gathrie
Contact this candidate