Assistant Manager Teacher
Resume:
MELISSA
MARTINEZ
*******.******@*****.***
North Hollywood, CA 91605
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Making sure of upselling, customer servicing, and evaluating sales records or financial statements. Motivated to learn, grow and excel in a new workspace. Motivated to be a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documenting strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced customer servicing. As well as effective in working in fast-paced timeframes to restock and arrange merchandise.
PROFESSIONAL SUMMARY
Petco - Merchandise Operations Leader
Porter Ranch, CA • 01/2022 - Current
Old Navy, Gap - Sales Lead
Sherman Oaks, CA • 10/2020 - 11/2021
Used POS system to process sales, returns, online orders and gift card activations.
WORK HISTORY
Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
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Cross-trained new and existing employees to maximize team agility and performance.
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Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
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Arranged consistent shelves, bins and racks for numerous locations by following established planograms.
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Developed merchandise plans to purchase various highly sought-after items to increase sales by 20%
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Keeping our Medallia rankings high, along with rewards and credit card percentages high at 25% every Hour
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Organized store merchandise racks and displays to promote and maintain visually appealing environments.
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Offered each customer top-notch, personal service to boost sales and customer satisfaction.
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Up-sold and cross-sold products effectively, driving sales and increasing revenue.
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Built strong client relationships and provided high value- adding services, resulting in increased company market share.
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• Contributed to design and setup of merchandise displays SKILLS
• Store Operations
• Stockroom Maintenance
• Rewards Programs
• Product Signage and Labeling
• Customer Interaction
• Peer Mentoring
• Stocking and Replenishing
• Planogram Design
• Cash Control
• Cash Register Operation
California State University - Los
Angeles
Los Angeles, CA • Expected in
06/2025
Bachelor of Arts:
Communications
EDUCATION
Polytechnic High School Preschool Center - Preschool Assistant Teacher
Sun Valley, CA • 08/2019 - 06/2020
promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Supervised children during in-classroom activities and on playground.
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Interacted with children one-on-one and in small groups to enhance and support learning activities.
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Communicated with parents to inform about child's progress and classroom behavior.
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Maintained classrooms by disinfecting and sterilizing surfaces and toys.
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Assisted teacher by developing lesson plans to meet educational goals for each child.
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Supported children's social and emotional development by encouraging understanding of others and positive
self-concepts.
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Collaborated with teacher to promote appropriate care and education with our class of 17 preschool students
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English
Native or Bilingual
Spanish
Full Professional
LANGUAGES
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