Roula Itani Hammam
Lebanon, Beirut Tel: 009*********
E-mail: ********@*****.***
Date of Birth: 26, November, 1984 Marital Status: Married
Nationality : Lebanese
Summary and Objective
A hard-worker, presentable, well organized and friendly personality that delivers quality outputs and meets deadlines consistently, having 13 years of solid experience in the capacity of head nurse.
Education
Masters – Chronic disease and oncology 2014-2016
Lebanese university, Fanar Beirut, Lebanon
Bachelor of science – Nursing 2002-2005
Balamand university Beirut, Lebanon
Skills & Traits
Personality
Adaptive learning, flexible, Multi-tasking, presentable, approachable manner and charisma. Strong leadership, excellent interpersonal and superb staff management ability. Have great eye for details and numbers, maintain professionalism and able to make quick decisions and remain calm in stressful situations. Able to work flexibly and comfortable working in a fast paced and pressurized environment.
Computer
Microsoft office (Word, Excel, Power Point, Outlook)
Languages
Arabic, French and English
Work Experience
2006 - Present
Rafic Hariri university hospital
Nurse supervisor (Emergency department)
Overseeing and spearheading the overall operations of the nursing activities in the emergency department
Create a safe and healthy environment that promote result-oriented health care team
Prepare, check and monitor staff schedules and assure that there is staff allocated in each care area
Respond to patients’ complaints and concerns
Plan and manage supply management for the department
Review all type of reports and take action to non-compliance
Coordinate and communicate with other departments
Adopt and implement innovative nursing practices for service improvement
Ensure that staff remain in compliance with professional development and regulatory standards
Maintain nursing supplies inventory
Ensure equipment are in place and working
Protect patients and colleagues by adhering to infection control policies and protocols
Represent department in cross-functional meetings to discuss plans, expectations and other important matters concerning regulatory compliance, complaints, service improvement.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies/organization
Create a positive and collaborative work environment
Develop and implement objectives, policies and procedures
Teach and provide educational support and training for staff
Comply with patient safety requirements and adhere to quality standards and best practices (Policies, procedures, work flows, clinical pathways and documentation standards
Certificates and courses
Emergency room trauma course
Disaster medicine technique
Emergency medicine techniques
Communication and leadership
Critical care
ACLS Triage Airway management
Oncology
Critical care course
Hemopathies malignes
Approved read cross health care
Mass casuality incident course
Emergency management seminar
Emergency department management
Support team notification and activation
Capacity building
Emergency medicine seminar
Les soins palliatifs
Angiogenesis
Nurse role in anticoagulant therapy
Symposium on ageing and palliative care
Red cross first aid
References
Can be provided upon request