Customer Service, Problem Solving, Client Relations, Fluent in Spanish

Location:

Posted:

October 05, 2022

LAUREN CAMACHO

adsvh0@r.postjobfree.com

EXPERIENCE

APRIL 2018 – PRESENT (4 YEARS)

MANAGER, Lauren’s landscaping corp. llc

somerset, nj

oPrimary contact for clients guaranteeing client satisfaction

oDeveloping and maintaining long-term relationships with clients

oPerforming site walkthroughs with clients to ensure quality and service expectations are met

oFacilitating the resolution of client concerns to ensure renewal

oSales including upsells

oProactively presenting site enhancement ideas to your clients

oDeveloping accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals

oOrganized project dates and deadlines

oSetting up grass-cutting routes for each week

oKeeping up to date with modern landscaping techniques

oPerforming machine maintenance for all of the company’s equipment and vehicles

oPlaced orders for materials including mulch, pavers, cement, etc.

AUGUST 2015 – MARCH 2018 (3 YEARS)

SERVER/COOK/BARTENDER, Olive garden

bridgewater, nj

oGave each guest a genuine, personalized Italian dining experience

oProvided fast, friendly and efficient service and suggested menu and beverage items to customers

oFollowed standardized recipes when preparing orders

oEnsured that all items on an order were completed at the same time, are visually appealing, and delivered hot in the window

EDUCATION

HIGH SCHOOL DIPLOMA IMMACULATA HIGH SCHOOL

SKILLS/CERTIFICATIONS

Bilingual: English and Spanish

4 years of Sales & Customer Service experience

Excellent communication and interpersonal skills

Able to work well individually and in team environment

Attention to detail

Keen problem-solving abilities

Fast and efficient learner