Data Entry Executive Assistant

MYRNESA A. D ONLEY

**** *. ***** ** #*-*** Kent WA. 206-***-**** *******.*******@*****.***

PROFESSIONAL S UMMARY

To obtain a challenging position, utilizing my abilities developed through my education and experience, with the opportunity for professional growth based on my performances. Qualifications Proficient in organizing, data entry filing. Keyboarding 95 WPM. Excellent written and verbal communication skills. Event planning, meeting planning, database management, multi-line phones, presentations, accounts payable and receivable, project management. Excellent customer service skills and strong professional phone etiquette.

Office Coordinator, 12/2021 to Present

Telecare King County E&T

Federal way,WA

Facilitates Rep Payee Services

Facilitates Trust Banking services

Prepares and validates payroll

Enters AP batches weekly into accounting software

Monitors client eligibility at admissions/enrollment and throughout stay

Prepares and reviews credit card entries

Provides and maintains revenue information; provides billing information to A/R department and County Agencies

Maintains personal files per standard checklist

Distributes HR information to program personnel

Schedules interviews, prescreens potential candidates, checks references, schedules physicals and creates conditional offer packets and coordinates the conditional offer process

Patient Access Tech, 02/2021 to 12/2021

MultiCare Allenmoore Hospital— Tacoma,WA

Initiated the documentation required for the patients clinical care as well as the financial clearance

Responsible for ensuring accurate patient admission and registration.

Worked closely with both the financial team (Patient Financial Services, Patient Financial Navigators and the payors.

Worked closely with clinical team (Personal Health Partners, Emergency Department, and Utilization Review to ensure optimum patient experience, accurate registration, appropriate cash flow and reimbursement for the system

Front Office Manager, 08/2016 to 09/2018

Genoa Healthcare LLC – Renton, WA

●Monitored front areas so that any questions could be responded to quickly and effectively

●Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving

●Organized Finance meetings for 4 executives every month and coordinated availability of conference rooms for participants

●Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities

●Assessed personnel performance and implemented incentives and team-building events to boost morale

●Kept financial records accurate, current and compliant by monitoring records and addressing variances

●Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement

●Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies

●Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy

●Resolved issues through active listening and open-ended questioning, escalating major problems to billing manager

●Calendar access to help with scheduling

●Coordinate and arranged meetings, prepared agenda, reserved/prepared facilities:

●Maintained break rooms and supply room

●Managed vendor relationships

●Responded to emails/calls during non-business hours to support changes in travel or meeting accommodations

●Coordinated all aspects of expense reporting for self and executive assistants

Executive Assistant, 08/2008 to 08/2010

Alliance Behavioral Healthcare – Everett, WA

●Managed office workflow and information to assist CEO in efficient handling of short and long-term responsibilities including preparation and maintenance of checklist, tracking systems, database, spreadsheets, files and contact lists

●Managed incoming and outgoing communications, directing request as appropriate to the individuals responsible to responding

●Managed executives' calendars and made travel arrangements

●Coordinated the successful completion of tasks and projects by keeping track of schedules and reminding the team of special responsibilities

●Coordinated and facilitated workflow and developed good working relationships with various work groups and individuals

●Planned and coordinated meetings, events, and conferences, including setting up and wrapping up as necessary

●Evaluated and recommended conference and retreat locations for suitability

●Prepared correspondences, memoranda, agendas, minutes, reports and other special projects

●Researched information to support activities and projects for the company., Prepared spreadsheets and reports in Excel

●Made presentations in Power Point

●Typed letters and correspondences using Word

●Maintained close contact with property management and resolved issues pertaining to building security and maintenance

●Duties assigned as needed

Administrative Assistant, 01/2005 to 01/2008

ROUTH CRABTREE AND OLSEN – Seattle, WA

●Assisted foreclosure team by assembling notices of foreclosure by organizing and mailing out correspondences.

●Back-up receptionist; screened incoming calls and directing to appropriate person.

●Assisting in administrative duties including planning/scheduling, making travel arrangements and checking emails.

●Administrative duties ● Power Point

●Back-up ● Word

●Computer applications ● Organizing

●Conferences ● Presentations

●Database ● Quality

●Directing ● Receptionist

●Insurance ● Scheduling

●Letters ● Spreadsheets

●Mailing ● Making travel ● Meetings ● Arrangements

●Excel ● Travel arrangements

●Office ● Workflow

●Power ● Team leadership

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