Lilian Street
Andeon
Pretoria
South Africa
+27-71-103-**** (Cell)
+27-73-466-**** (wife / alternative)
Driver’s License: Code 14 - EB
Date of Birth: 09 July 1971
ID No: 710-***-**** 087
adsv9y@r.postjobfree.com / adsv9y@r.postjobfree.com (Email)
www.LinkedIn.com - Steven De Bruyn
STEVEN PAUL HENK DE BRUYN
PROFILE
SUMMARY
A skilled Assessor & Qualified Auto Repairs Specialist that can offer a wide range of experience within the Insurance and Automotive Sectors.
I'm a well-rounded professional eager to gain a position with a reputable organization. I'm bringing 10+ years of experience assessing claims, producing technical reports, and working alongside other specialists will be utilized. I have the ability to deploy critical judgment and outstanding communication skills for the success of the organization. My meticulous claims assessment, conflict resolution, and communication skills will be a benefit to any organization. I’m results-driven and have a track record of often taking on additional duties and tasks to achieve my deadlines and targets if need be. I lead by example and strive for excellence in the workplace. The professional challenges provided by my previous and current roles have proved exciting and strengthened my ability to prioritize and facilitate several competing demands from stakeholders and customers. OBJECTIVE A position as a Senior Auto Insurance Claims Adjuster & Assessor CORE SKILLS
Delegation
Communication
Prioritizing
Team management
Effective time management
Analytical
Problem-solving
Organizational awareness
Methodologies
TECHNICAL
SKILLS
Claims Processing
Mechanical Repairs
Quality Control
Investigate Claims
Sound Understanding of Insurance
Dealing With Claimants
Abuntex System
Quotes and Estimations
Repair Assessments
CAREER
HISTORY
CALVIN AND STEVEN MOTOR ASSESSORS PTY LTD
CO-OWNER, MOTOR ASSESSOR & DIRECTOR
Period – October 2016 to June 2021
CASMA was an automotive assessment company, is based in Pretoria. We have expertise in motor assessments and investigations on: Light passenger vehicles, light, and heavy commercial vehicles, Motorcycles, Other passenger vehicles, and Earthmoving equipment.
Competent Areas Includes (but not limited to) –
• Perform vehicle insurance accident assessments.
• Perform vehicle damage image report (desktop).
• Perform repair assessments
• Obtain all necessary information on claims to complete processing. Compiled by CV Pro Recruitment PTY LTD www.cvprorecruit.co.za adsv9y@r.postjobfree.com
• Uncover fraudulent claim scheme.
• Assist underwriters and insurance agents in the field to investigate claims and determine the cost and extent of damages.
• Develop and maintain a strong understanding of insurance policies and legal issues.
• Input claims into the computer system accurately.
• Contribute to the continuous development of the claims process by identifying and implementing several opportunities for the development of products and process improvement.
• Suspend claims that require further investigation in order to resolve them appropriately.
• Proactively seek clarification and resolution on claims using the best method of communication and initiative.
• Respond to all relevant incoming correspondence and queries.
• Protect the interest of the insurance company when dealing with claimants. SUMMARY OF OUR SERVICES INCLUDE:
• Vehicle insurance accident assessments.
• Vehicle damage image report (desktop).
• Motor insurance engineer (motor damage on engines).
• Repair assessments (repairs completed).
• Agricultural vehicle assessments.
• Earthmoving equipment assessments.
Reason for leaving: Company close due to loss of lucrative contracts. PA ROSSOUW ASSESSORS – PRETORIA
MOTOR ASSESSOR
Period – January 2016 to October 2016
Competent Areas Includes (but not limited to) –
• Perform general assessments on vehicles.
• Upload photos of damaged vehicles onto the company system.
• Upload quotes and estimations onto the Abuntex system.
• Authorize quotes and additional requirements.
• Strategically negotiate with various panel beaters for better labour rates and prices.
• Assess the quality of mechanical work and spray painting before the vehicle is released to the client. Reason for leaving: Retrenched.
ISAZI MOTOR ASSESSORS – PRETORIA
ASSESSING MANAGER & MOTOR ASSESSOR
Period – January 2014 to December 2015
Competent Areas Includes (but not limited to) –
• Develop and manage assessment resources.
• Manage assessment timelines and scheduling assessments.
• Perform general assessments on vehicles.
• Upload photos of damaged vehicles onto the company system.
• Upload quotes and estimations onto the Abuntex system.
• Authorize quotes and additional requirements.
• Strategically negotiate with various panel beaters for better labour rates and prices.
• Assess the quality of mechanical work and spray painting before the vehicle is released to the client. Reason for leaving: Better prospects.
KM ASSESSORS – RANDBURG
MOTOR ASSESSOR
Period – August 2009 to December 2013
Competent Areas Includes (but not limited to) –
• Perform general assessments on vehicles.
Compiled by CV Pro Recruitment PTY LTD www.cvprorecruit.co.za adsv9y@r.postjobfree.com
• Upload photos of damaged vehicles onto the company system.
• Upload quotes and estimations onto the Abuntex system.
• Authorize quotes and additional requirements.
• Strategically negotiate with various panel beaters for better labour rates and prices.
• Assess the quality of mechanical work and spray painting before the vehicle is released to the client. Reason for leaving: Better prospects and more growth opportunities. STEVEN’S MAINTENACE
OWNER & MAINTENANCE TECHNICIAN
Period – January 2008 to July 2009
Competent Areas Includes (but not limited to) –
• Perform general maintenance on buildings.
Reason for leaving: Decided to get back into the job market. AUTO & GENERAL
MOTOR ASSESSOR
Period – September 2005 to November 2007
Competent Areas Includes (but not limited to) –
• Perform general assessments on vehicles.
• Upload photos of damaged vehicles onto the company system.
• Upload quotes and estimations onto the Abuntex system.
• Authorize quotes and additional requirements.
• Strategically negotiate with various panel beaters for better labour rates and prices.
• Assess the quality of mechanical work and spray painting before the vehicle is released to the client. Reason for leaving: Better prospects and more growth opportunities. EDUCATIONAL
DETAILS
PHALABORWA TECHNICAL COLLEGE (1989)
Grade 12 / Senior Certificate
TRADE CENTRE – OLIFANTSFONTEIN (2001)
National Government Certificate – Auto Body Repairer COURSES
Audatex Basic Training
Audatex an ADP Company
COMPUTER
PACKAGES
Microsoft Office Packages – Word, Excel, and Outlook REFERENCES
Available upon request.