Oleka Benedette Nkiruka
Professional Summary
I am a Project/Strategic Management with experience in managing projects and working in teams. I have a deep knowledge in the traditional (waterfall), hybrid and the agile approaches of managing and coordinating projects.
Relevant Work History
Surex Care Community Home Scarborough, Toronto, ON
Residential Counsellor
07/2022- Till date
Working as part of a team the position implements and maintains a structured residential setting that encourages the development of social skills and personal responsibility.
Maintaining a daily logbook, ensuring the whereabouts of residents and staff are logged.
Filing, faxing incident reports to appropriate departments and agencies.
Developing and maintaining portifolio communication information repositories.
Ensuring documentation and upkeep of workflows and processes.
Dorvict Home and Health Care Services Barrie, ON
Program Support Coordinator
12/2021- Till date
Displaying good judgement in decision making and solving problems by always putting the customer first
Helping associates to learn and develop their customer service skills and procedures.
Demonstrating excellent verbal and written communication skills when talking to customers and associates.
Ensuring proper restocking of materials while communicating the need for restocking with the department supervisor and team members.
Helping the departments to embark on projects that will drive sales
Maintaining high attention to detail and multi-tasking
Office of the head of Nursing Services, Esut Teaching Hospital Parklane
Enugu State, Nigeria.
Project Manager
01/2008 -03/2012
Track project progress and implement corrective action in consultation with team members.
Provide coaching and guidance to team members and resolving conflicts
Ensuring project milestones and scheduling of project are created using project management tools such as Ms project and submitted to management for approval.
Preparing comprehensive summary reports and documenting each phase of the projects that will be presented to management.
Accurate reporting of portfolio status to support resource allocation to enable transparency to senior leadership.
Manage project timelines and update to the project plan, including changes in scope and activities.
Maintain appropriate communications with all levels of the organization
Achievements
Embarked on effective budgeting saving the unit $50000 in operating cost for a construction project at Esut Teaching Hospital Parklane.
Effectively allocated resources and developed a database management program which led the project team to meet all the project deliverables and deadlines at Esut Teaching Hospital Parklane as well as Dorvict.
Trained new team members in the use Ms projects and other project management tools such as PTB simulators, and Kanban Boards.
Established a reward and recognition program to sustain reporting of protentional incidents and near misses.
Managed conflicts between project team members using conflict resolution skills such as dialogues, compromise, and acceptance.
Demonstrated excellent clients service to help increase department works.
Maintained a high level of knowledge to guide clients make good choices of treatment.
*************@*****.***
705331272
109 Slan Avenue, Scarborough,Toronto, ON
Technical Skills
Excellent Knowledge in Ms Project
Microsoft Office – Excel, PowerPoint & Word
PTB simulators, Kanban Board and Slack.
Negotiation and Contracting
Soft Skills
Leadership
Relationship-building
Empathy
Adoptability
Education
May 2021 – December 2021
Georgian College
Barrie, ON
Post Graduate Degree in Project Management
Jan 2022- August 2022
Centennial College
Scarborough, Toronto, ON
Post Graduate Degree in Strategic Management
Sept 2003 – May 2006
Evans Enwerem University
Owerri, Imo State, Nigeria
BSC Nursing Administration
Sept 2011 – May 2016
National Open University of Nigeria
BSC in Nursing Science
Additional Information
Interests: Volunteering, Reading, listening to music and Singing
References
Available on request.