Ann Grooms

Customer Service

My name is Ann, but I prefer Annie. I have always enjoyed planning

events and helping people. Customer service just comes easy to me. I started a non profit event promotion company in 2015 and it has taught me how to run succesful social media accounts, self taught in facebook ads/marketing, and graphic design. I love all aspects of customer service and social media.

10309 Malcolm Circle

Cockeysville

21030

adsv7g@r.postjobfree.com

667-***-****

Experience

Deli Supervisor

Giant Eagle

Oct 2009 - Oct 2013

Inventory, customer service, money management, wrote schedules, cross sales with Boars Head, catering Head Cashier

Home Depot

Feb 2014 - March 2020

Opened and closed registers and occasionaly the store, handled money transactions, designed all the promotions/advertising, trained in sales departments, worked customer service and contractor desk. Appointment Booker

Elite Remodeling

May 2022 - current

Calling previous customers to see what projects they need done, book appointments and customer service. Education

Event Management

Northern Virginia Community College

2009 - 2011

Learning new skills

I've successfully booked two festivals with over 500 people attending and 30 plus staff that worked under me. I am gradually learning photoshop and working on bettering my video editing skills. On my free time my boyfriend has been teaching me about pc building and basic tech support. Technology has become a major part of my life in the past two years.