Customer Service Tech Support
Resume:
Ann Grooms
Customer Service
My name is Ann, but I prefer Annie. I have always enjoyed planning
events and helping people. Customer service just comes easy to me. I started a non profit event promotion company in 2015 and it has taught me how to run succesful social media accounts, self taught in facebook ads/marketing, and graphic design. I love all aspects of customer service and social media.
10309 Malcolm Circle
Cockeysville
21030
**********@*****.***
Experience
Deli Supervisor
Giant Eagle
Oct 2009 - Oct 2013
Inventory, customer service, money management, wrote schedules, cross sales with Boars Head, catering Head Cashier
Home Depot
Feb 2014 - March 2020
Opened and closed registers and occasionaly the store, handled money transactions, designed all the promotions/advertising, trained in sales departments, worked customer service and contractor desk. Appointment Booker
Elite Remodeling
May 2022 - current
Calling previous customers to see what projects they need done, book appointments and customer service. Education
Event Management
Northern Virginia Community College
2009 - 2011
Learning new skills
I've successfully booked two festivals with over 500 people attending and 30 plus staff that worked under me. I am gradually learning photoshop and working on bettering my video editing skills. On my free time my boyfriend has been teaching me about pc building and basic tech support. Technology has become a major part of my life in the past two years.
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