Personal Assistant Sales Associate
Resume:
Shelby Mertes
Laguna Niguel, CA 92677
Shelbymertes@gmail. com
Food / Hospitality/ Retail
Skills and Qualifications
●Team player. Always on time and ready for work. Continually filling in for other employees as needed.
●Builds repeat customers by giving them excellent service, and establishing common ground.
●Enjoys setting sales goals for the day, and makes work fun by competing with other servers for top sales.
●Natural communicator and very outgoing. Helps others on the team by sharing knowledge, and sets a good example by having a positive attitude.
Work History
Personal assistant
Mamie Mertes 949-***-****
JAN.2015- July 2018
Basic house keeping skills. Making appointments and calling about inquires on work around the house. Going grocery shoppping. Preparing meals. Working at house parties. Addressing mail. Driving to and from appointments.
Receptionist
The auto ranch
6464 Federal ave. Denver, Co
July 2014-December 2015
Dave Tafoya 720-***-****
Answering busy multi-line phone system.
Receipting in cash, credit cards, and checks.
Calling customers when vehicles are completed.
Creating temporary license plates. Logging dealer plate use.
Entering information into sales lead system.
Handling petty cash.
Personal assistant
January 2010-March 2014
Mamie Mertes 949-***-****
Performed daily duties around house as directed, such as setting appointments, returning phone calls, paying bills, and following through on previous day inquires.
Ran errands like grocery shopping, post office, and taylors.
Did any housework needed. I usually cleaned the backyard and kept up on laundry and dishes.
Accepted packages, and delivered seasonal items for neighbors.
Prepared simple meals or picked up something from a restaurant.
Organized parties, or bartended the party as well.
Server/ Bartender
Aug.2008-Aug.2009
Mahe Sushi restaurant- Dana Point CA
I provided excellent customer service. I created repeat business by forming great relationships with my guests, and making them feel special they kept coming back.
I helped organized staff meetings, and promotion ideas. I served food and drinks in the bar area, as well as handled extra tables in the restaurant or on the patio as needed. I kept a section of 7-8 tables in the bar area.
I sold the specialty rolls, and offered the daily special along with bottled sake or ”mahe “shots to up the restaurant sales and my overall sales.
Hostess/ Bartender/ Server
June 2007-July 2008
Marriott Resort and Spa-Dana Point, CA
I was a pool server during summer season. I then moved to the fine-dining restaurant and began as a hostess until I was promoted to server. I also did banquet serving, and in-room dining as well here.There were many days where I did bothy of the hotel pools by myself as a server.I handled it very well, and was soon made a server a server in the fine dining restaurant very soon after I transfered into the full service restaurant.
Server Oct. 2006- Nov. 2006
Marie Callender's- Rancho Mirage CA
I was a full-time server with a section of 5 tables, sometimes seven if it was busy. I had to0 know the daily specials, and also the menu items sides and what main dish they went with after they came out of the kitchen.
At the end of the night I did my checkout and all side work, and then tipped out.
Hostess 2005
Trilussa – Palm Springs CA
I kept the flow of the restaurant, taking reservations, and seating guests. Answering the phone and writing down reservation times, how many in the party, and and where they would like to be seated. Also if there is any other notes to remember like a birthday or anniversary celebration.
Retail Sales Associate
Robinsons May -Valencia, CA -2005
I was hired as seasonal holiday help I worked on the scanning inventory,then was in the jr.s department on the register, doing go-backs etc. Assisting customers wherever possible. I also worked in mens shoes, and kids departments.
Retail Sales Associate 2004
Forever 21 -Mission Viejo CA
Duties included go-backs, fitting room, cashier. Also some greeting guests, and straightening the display tables.
Contact this candidate