Audrey Knox
Customer Service
Tacoma, WA *****
****************@***********.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
St. Joseph Medical Center via Conifer - Tacoma, WA May 2016 to November 2019
Receptionist and scheduler for Perioperative Home. Checked in patients for Presurgical exams for at risk Orthopedic patients as well as other high risk presurgical patients. Knowledge of Epic software. Customer Service
Surgical Principals Inc - Tacoma, WA
March 2015 to September 2015
in processing orders for Surgical Instruments from all over the united states. Billing Administrator, billing processor
Medical & Diagnostic Imaging Northwest - Tacoma, WA February 2007 to March 2015
Processing patient payments from a downloaded file from payment processing center everyday. Worked thru Demographic and Charge discrepancies from hospital and Multicare facilities. Epic software knowledge.
Processed Attorney payments from medical records request invoices. Posted receipts to appropriate general ledger accounts. Researched and resolved accounts payable discrepancies. Manually processed credit card payments for Medical Imaging Northwest Veterinary assistant, pharmacy tech., purchasing agent and Receptionist Spanaway Veterinary Clinic - Spanaway, WA
June 1999 to November 2006
16920 Pacific Avenue, Spanaway WA 98445
Veterinary assistant, pharmacy tech., purchasing agent and Receptionist, Receptionis, assistant, pharmacy tech
Crate Veterinary Hospital - Spanaway, WA
February 1984 to August 1999
Responsibilities
Receptionist, assisted Dr. Crate in surgeries, lab testing, assisting in animal care, kennel help. Education
High School Diploma
Bethel Senior High School - Spanaway, WA
1985
Skills
• receptionist (10+ years)
• purchasing agent (7 years)
• pharmacy tech (8 years)
• Registering patients, Verifying insurance coverages (3 years)
• Scheduling
• Filing
• Data Entry
• Front Desk
• 10 Key Calculator
• Clerical Experience
• Typing
• Animal Care
• General Ledger Accounting
• Phone Etiquette
• English
• Customer Service
• Microsoft Office
• Journal Entries