Office Assistant Administrative

Ayesha Humphreys

West **th Street

New York, NY *0019

(T) 917-***-****/ (E) *****@***.***

OBJECTIVE: Reliable individual eager of work as a Office Assistant within an organization, aiming to build on my experience, while making use of clerical, administrative and communicative skills.

EMPLOYMENT

Administrative Analyst (Temp Job) New York, NY

Home energy assistance program June 2022-Sept 2022

Assist Intake area process by sorting Mail in Applications, preparing outgoing Application package, and log in accurately incoming Applications in the HEAP System.

Review clients’ documents to ensure program guidelines are met and research various HRA System which includes HEAP System, WMS, HRA One Viewer, Housing System, Talks and SOLQ.

Accurately enter client’s information into HEAP database system and process the application.

Assure the confidentiality of all records/applications for HEAP clients.

Answer Conference line phone calls to make appropriate referrals and answer inquiries about the HEAP program.

Homeless Street Outreach, New York, NY

Community Associate June 2021-Jan 2022

Perform daily canvass observations throughout the five boroughs, information gathering, and assessments within subway stations and above ground locations.

Perform low level engagements with homeless clients.

Perform special community-based observations, data collections and community assessment assignments on an as needed basis.

Participate in inter-agency engagements with potentially street homeless clients.

Log observations of apparent homeless individuals using handheld devices

New York-Presbyterian Hospital, New York, NY Administrative Assistant Feb 2014-Aug 2018

Performed other related duties as assigned

Coordinated meetings or conference calls as needed

Recorded minutes at meetings and archives them accordingly

Created various types of documentation using Microsoft Office

Performed clerical duties such as photocopying, faxing, mail distribution, and filing

Answered phones in a timely manner using good customer service skills and judgment

In charge of keeping inventory of all office supplies, and placing replenishment orders as needed

SEASONAL EMPLOYMENT Raleigh, NC

Community First, 2007- 2013

Qualified Professional Assistant

Monitored ongoing case management needs; problem solves and refers accordingly

Observed health and safety of the client through QP documentations and family reports

Reviewed documentation, consumer satisfaction, and other contacts with significant others

Print task/various duties upon request, Administration/Attend conference meetings as scheduled

Responsible for documenting conversations with parent/guardians, case managers, and other parties as appropriate

INTERNSHIP:

Project Stay, New York, NY

Health Educator 2004-2006

Conducted assessments and surveys to determine health education needs

Facilitated health education events, workshops, conferences, and presentations

Provided staff, community agencies, and organizations with access to health education resources.

Documented activities, recording information, and maintaining databases, as well as overseeing health education program staff and volunteers

EDUCATION:

Grace Institute, 2020 New York, NY

Awarded Certification in Patient Administration

City University of New York, 2018 New York, NY

Awarded Associates Degree in Applied Science

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