Rebecca Ruben

McKeesport, PA *****

adsv1z@r.postjobfree.com

+1-412-***-****

Work Experience

Special Social Services - Pittsburgh, PA

September 2020 to January 2022

• Inbound and outbound calls

• Contact tracing, explaining isolation and quarantine procedures.

• Assisting with Special Social Services to help people with needs.

• Notify exposed individuals (contacts) of their potential exposure.

• Protect patient privacy

• Check in with contacts to make sure they are self-monitoring and have not developed symptoms Closing Coordinator

Mortgage Connect - Moon, PA

October 2017 to August 2020

• Preparing documents

• Verifying information for mortgage refinancing.

• Verifying deeds, taxes, and completing bankruptcy checks for clients Customer Service Advocate

ACS - Warrendale, PA

March 2016 to September 2017

• Collections and accounts receivables

• Customer Service student loans

• Payments, billing, data entry

• Specialized accounts

Benefits Verification Specialist

Aerotek - Pittsburgh, PA

March 2011 to February 2016

• Insurance company patient benefits verification and processing

• Verified patient specific benefits, for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs.

• Verification process of electronic validation of pharmacy coverage and medical eligibility.

• Completion and documenting and initiating prior authorization process, claims appeals.

• This position was a very fast-paced.

Office Manager

Walker Industries - Pittsburgh, PA

January 2000 to March 2011

• Cash Analysis

• Cash reconciliation

• 25 years Customer Service Experience

• Detail oriented

• High proficiency with numbers

• Computer applications including Outlook, Microsoft, Excel

• Accounting, A/P, A/R, Quicken

• 30-60-90 day collections

• Third party payers

• Reviews daily credit balance and research accounts

• Inventory, scheduling, estimates, customer service, quality control Education

Associate degree in Criminal Justice in Criminal Justice Everest University

January 2009 to May 2012

Skills

• Salesforce

• Analysis skills

Contact this candidate