SOCIAL WORKER
Resume:
MAXWEL AGUNDA RAILA
Postal Address: 402**-***** Nairobi - Kenya
M 1: +254*********; M 2: +254*********
E: ***********@*****.***; ***********@*****.***
An award-winning professional with more than 10 years of experience leading community mobilization in facilitating VMMC project in FACES program as one of the best in provision of care and treatment services.
A team leader determined in seeing the organization achieving its objectives as well as maintaining the company’s good image by ensuring quality service delivery to clients.
An expert in the technical, conceptual and content development with proven ability to drive record-high towards success of the organization.
EDUCATION
2022 University of Nairobi
B.A. in Project Planning and Management.
2013 University of Nairobi
Dip in Adult Education and Community Development
2006 Siaya Institute of Technology.
Certificate in Social Work and Community Development
2001 S.t Mathews Kandaria Secondary School.
Kenya Certificate of Secondary Education (KCSE
PROFESSIONAL APPOINTMENTS
April 2021-Dec 2022 UoN/Fahari ya Jamii program
Aug 2019-April 2021 Amanda Marga Universal Relief Team
Position: Adherence counsellor
Key Duties and Responsibilities:
Taking part in continuous quality improvement projects for continuity of care, patient retention, and adherence support, currently on a retention project.
A case manager to clients with varied health needs. i.e. new clients viremic cases and clients with various support needs.
Formulating Strategies for proper management of client’s and mentor facility peer educators on strategies for continuity of care.
Taking part in MDT to discuss clients with high viremia by summarizing the files, before presentation.
Ensure that a list of daily appointments was generated to identify the missed opportunities and clients followed up on a daily basis to ensure no missed appointments towards 95% retention.
Ensure complete documentation was done on the hybrid system for continuity of care tools (registers, FMATT and FIIT etc).
A team lead in the implementation of Differentiated standard care Model and monitoring clients both on facility and community.
Ensuring daily/weekly/monthly/ quarterly updates to the retention technical person on daily/weekly activities and identify challenges so that they are addressed on time, or weekly meetings.
Participate in monthly data reviews to monitor performance of Mbagathi CCC and Langata sub county.
Also collaborated with NEPHAK organization as a facility focal person to ensure retention of CCC clients at 95% through follow ups and financial empowerment of the IITs on a need basis, and issue report on a monthly basis to show progress.
Selected Accomplishments:
Development of SOPs to guide in the daily operation of the program’s activity i.e. management of a treatment failure patient, formation of FAG’s.
Empowered the Mbagathi Hospital team regarding CAGS/ FAGS; for synergy which has already picked up and in operation every weekend achievement at 90% retention by Aug 2022.
Assisted in solving IT problems related to EMR whenever issues arouse in Mbagathi Hospital.
Addressed complex adherence and GBV cases at the facility addressed successfully.
Designed a format which is now recommended for documentation in MDT panels, for clients with adherence issues at Mbagathi Hospital.
2007-2019 Family Aids Care Education and Services- Kisumu County Hospital
Position: Identification and retention Officer – Dept. I/C
To facilitate both facility and community refills for stable clients.
Participated in Quality Improvement project for KCH-PSC which involved problem identification to implementation and evaluation of the projects for quality service delivery.
Participated in synergy meetings which sought to address challenges faced by Retention officers and HTS personnel on linkages.
Overseeing and taking the key role in planning, implementation and evaluation of departmental activities at Kisumu County hospital.
Ensuring team approach of linkage officers, peer educators and mentor and HTS trackers, mothers, students and volunteers in PSC activities
Overseeing planning and implementing departmental activities, Adherence, retention and mobilization exercise on VMMC within Kisumu County which can be measured on the organization deliverables.
Ensuring linkage between the health facility and the community for special services.
Overseeing patient support group’s activities, and providing technical assistance in psychosocial activities through trainings that ensured sustainability of the groups.
Overseeing and supervising of the peer educators to ensure control in their mandate.
Preparing monthly and timely reports for FACES/MOH and PEPFAR.
Managing both the manual and electronic databases of patient’s information up to date using the Electronic Medical Record System.
Assisting in the nutritional program to ensure that eligible clients benefitted from the interventions.
Coordinating defaulter management activity to enhance client retention rate through phone and home tracing using motorcycle.
Selected Accomplishments:
Supported FACES program in designing and development of Ushauri system; an electronic data management system for monitoring patient’s appointment to facilitate 95% retention across FACES supported sites in Kisumu County as a TOT the system is fully adopted by NASCOP for use across HIV programs in Kenya.
Maintained the facility at 85% to 90% retention despite the facility being a high-volume site as a retention champion in FACES-Kisumu County Hospital.
Developed an action plan that helped in monitoring the program deliverables; which saw the program achieved 98% of its objective in 2017.
As a rider, I ensured all the treatment interrupters for 2017-2018 cohort for Lumumba and Kisumu County Hospital site were successfully traced at 95% with documentation done.
Prepared weekly budget for timely running of the departmental activities.
Represented the department at higher forums where more technical issues affecting the team were presented and addressed.
2017-2018 Family Aids Care Education and Services-Kisumu County Hospital
Position: Facilitator in HIV/ AIDS and Adherence
Conducted sensitization and training to Kenya Plant Health Inspectorate Service (KEPHIS-Kisumu) staff on HIV/ AIDS in the following areas: Family testing, disclosure, adherence to inform knowledge of status among the staff members as guided by their organizational policy.
Selected Accomplishments:
90% of the staff turned up for status knowledge.
The organization made it a culture, that annually staff members were sensitized on HIV/AIDS contemporary issues as a result of the training impact to the organisation.
2013 - 2017 Sunburst project-FACES Kisumu County Hospital
Position: Field officer
Reinforcing adherence to medication while addressing their psychosocial needs and supporting them on disclosure issues.
Fighting discrimination in school that has escalated stigma of adolescents by creating a student-teacher friendly environment through health talks in school.
Sensitization on reproductive Health issues affecting the youths e.g. HIV/AIDS in schools, churches and adolescent camps.
Empowerment on Human rights by bridging the gap between the youths and adolescents, for equity in representation at the local and national level.
Selected Accomplishments:
Managed to reach most of the schools within Kisumu town both primary and secondary sensitizing them on behaviour change.
I introduced a support system to good adherence among adolescents and youths on care, hence stigma reduction.
PROFESSIONAL TRAINING
2021 Collaborative Institutional Training Centre (Under KEMRI)
Good clinical Practice & Social & behavioral Research – Basic/Refresher
2019 National Aids and STI Control Program (NASCOP)
Differentiated Care for stable clients (Community refill model)
2018 Collaborative Institutional Training Centre
Social & behavioral Research – Basic
2018 Collaborative Institutional Training Centre (Under KEMRI)
Responsible conduct of Research
2017 Family Aids Care Education and Services
Community engagement, linkage and retention of clients in CCC
2012 National Aids and STI Control Program (NASCOP)
HIV Testing and Counselling orientation
2010 Nyanza Reproductive Health Society
Male circumcision under local Anaesthesia.
2006 Kenya Red Cross Society
Community based First Aid
KEY COMPETENCIES
Skills and abilities
Planning, coordinating, mobilization and facilitating team building exercise.
Creativity in finding solutions addressing particular needs among the clients and staff.
Knowledge in management of HIV positive clients.
Good communicator, Tactful, articulate and able to identify critical issues.
Compassionate, understanding as well as possessing cultural awareness.
A Creative Team player with leadership ability.
Knowledge of social diversity issues.
Formation and management of support groups.
Coordinating continuous medical education program at a departmental level.
Competent in Microsoft office with basic IT knowledge in software management.
AWARDS
2015 Elected as a Faculty student leader representing school of continuing and distance education in The
University of Nairobi Kisumu Campus with the majority of votes.
2014 Won award of Excellence for Outstanding Performance upon attaining the 100% target set by the
organization in the line of VMMC as a key mobilizer for FACES/ Kisumu County Hospital.
2010 Awarded Staff of the year first runner up for the exemplary service offered to patients and staffing
Kisumu County Hospital.
REFEREES:
Lilian Tiara
SCASCO- Langata/ Kibera
E: ***********@*****.***
Dr. Moses Aol Lecturer.
The University of Nairobi,
P.O. BOX 825-40100, Ksm.
M: +254*********.
E:***********@*****.***
Dr. Patricia mburu
CCC I/C Mbagathi Hospital
P.O. Box 402**-*****
M: +254*********.
E: **********@*****.***
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