BDC Customer service representative
Resume:
Ashley Gonzalez
Very dedicated and motivated worker, works well with people and can work fast paced
Brentwood, NY 11717
******************@*****.***
Authorized to work in the US for any employer
Work Experience
BDC Representative
Empire Automotive Group - Huntington, NY
May 2022 to Present
• First one to speak to the customer and assess their needs
• Set appointments
• Sell the item through the phone
• Follow up with customers
• Sending emails and text
• Providing the best customer experience possible
• Very Familiar with CRM system
Customer Service Representative
Aerotek - Insurance Auto Auctions - Medford, NY
March 2022 to March 2022
I did data entry, used Excel, did a lot of computer work, filing, and helped any costumers that came in.
• Greeted customers
• Worked in the inbound call center
• Resolved customer issues
• Collected and documented orders
• Responsible for troubleshooting applications
Mail Handler
Post Office USPS - Melville, NY
September 2021 to February 2022
I organize the mail on the belt and make sure it’s organized and leveled at all times. I organize magazines and mail by zip code
I am known for being a fast paced and an efficient worker who can also multitask Sales Associate
Aldo - Lake Grove, NY
November 2019 to March 2020
• I worked in the front with people
• I learned how to work within a team
• Shipped/ labeled orders
• Organized
• Multitasked
• Cleaned
• Accessed social skills and helped meet production goals Education
College Degree in Creative Writing
Suffolk County Community College - Selden, NY
September 2020 to Present
High school or equivalent
Brentwood High School - Brentwood, NY
September 2016 to June 2020
Skills
• Packaging
• Cleaning Experience
• Creative Writing
• Writing Skills
• Proofreading
• Blogging
• Sales
• Customer service
• Spanish
• Bilingual
• English
• Data entry
• Pallet jack
• Customer support
Languages
• English and Spanish - Fluent
Groups
Anti-Bullying Fashion Movement
September 2017 to March 2020
• I did spoken word here
• Wrote poetry
• Was a part of a movement
• Modeled
• Danced
• All to express and give an outlet of the tragedy that is bullying but also through the arts of fashion, clothing, and of course my writing
• Learned how to work with the youth
• Accessed social and people skills
• Was a part of a team
• Knew how to advocate and promote events
• Did fundraising for the movement and the youth
• Was a part of something life changing
Publications
Unlimited
https://www.amazon.com/gp/aw/d/168*******/ref=tmm_hrd_swatch_0? ie=UTF8&qid=162*******&sr=8-2
June 2020
I am the proud author of my poetry book, “Unlimited” It’s all rather deep yet relatable topics in the form of what is one of the most beautiful works of art, poetry.
Contact this candidate