Data Entry Clerk
Resume:
Tiara Spears
*****.*.******@*****.***
EXPERIENCE
Shiftsmart, Mansfield, TX – Telephone Interviewer
September 2022 –
●Remote work.
●Partnered with well-known brands to conduct customer surveys.
●Protected client info by using VPN. Also familiar with Dynata.
●Effective use of positive customer service skills and script reading.
ICU Medical, Austin, TX – Production Operator
November 2021-March 2022
●Performed simultaneous production line and material handling in a pharmaceutical manufacturing environment.
●Consistently followed protocol for sampling and evaluating products, and for identifying non-conforming products.
●Proficient in use of Fabricators 1, 4, 9, 11,12, 13, 14, 15, 16, and 25
Amazon, San Marcos, TX – Problem Solve
October 2019 - August 2020
●Performed quality assurance checks to eliminate: damages, barcode changes, expired dates, defectives, hazmats, and Code5’s.
●Entered essential data in following systems: Amazon Stow-Problem Solve Systems and Amazon Shopping
●Effectively worked as a member of a multi-task team, including: associates, managers, process assistants, and learning ambassadors.
Neubus Inc, Austin, TX — Documetation File Sorter
April 2019 - June 2019
●Prepped documents for scanning by: sorting, labeling, copying, removing fasteners and examining documents.
●Completed work tasks, such as maintaining attention to detail, while standing for 8 hours.
●Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
●Categorized, copied, and manually filed sensitive information of historical hearings by date for the purpose of future digitization and data entry
ReconMR, San Marcos, Tx- Telephone Interviewer
January 2019 - April 2019
●Completed 600-700 outbound calls daily to survey respondents each shift; able to focus on multiple call projects at once.
●Used Voxco Phone Survey System to accurately input call responses.
●Maintained high customer service ratings by effectively resolving customer concerns.
●Maintained work accuracy in a fast-paced and high-volume office setting.
●Effective use of positive customer service skills and script reading.
StudySoup Inc, San Marcos, Tx- Elite Notetaker
January 2017 – February 2018
●Remote work.
●Typed clear notes, created valuable study guides for classmates.
●Supported academic success of college students in multiple classes.
●Crafted weekly blogs on relevant academic topics for students at Texas State University.
●Created informative blog on StudySoup blogsite for students.
SKILLS
Expert in Microsoft Office Suite and Google Workspace
Proficient knowledge of Voxco and Dynata Phone Systems
Excellent attention to detail and time management skills
Advanced Customer Service Skills
Proficient in developing strong interpersonal relationships with management, clientele, and team members
Exceptional verbal and written communication skills and conflict resolution
Expert typing skills of 50+ words per minute
Exceptional Data Entry skills
EDUCATION
Cypress Springs High School, Cypress, TX — H.S. Diploma
Texas State University, San Marcos, TX— Some college
Certificates
Sololearn HTML Course Certificate of Completion
Sololearn CSS Course Certificate of Completion
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