Customer Service Safety Manager
Resume:
JOHN MOORE
Safety / Project Management Professional
HIGHLIGHTED COMPANY WORK EXPERIENCE
Christensen Building Group
July 2022 – Present
Exxon Mobil Spring Campus
Safety Manager
•Responsible for fulfillment, execution, coordination, and communication of all activities and assignments for scheduled maintenance and capital project efforts
•Complete daily, weekly, and monthly internal and client facing safety and purchasing (i.e., equipment allocation and tracking) audits
•Responsible for leading the final execution of internal initiatives for process and facility improvements
•Responsible for planning, synchronizing, and executing complex undertakings with a diverse set of goals and individuals
•Assist maintenance and service teams in various roles as demand requires (such as Construction Managers and Equipment Managers)
•Conduct regular analysis of integration processes and procedures; identify opportunities for improvements and adjust when necessary
•Work quickly, accurately, and efficiently to resolve customer issues that impact long term solutions
•Create and enhance customer relations
•Communication of recommended process implementation or improvement to the appropriate parties to provide better customer service experience
•Maintain, drive, and enhance improvement of the customer service and operational metrics
•Maintain and improve upon data tracking systems and data analysis, around execution of services and tracking of project requirements.
•Continuously maintain excellent interpersonal skills that prove integral to the improvement of all client relations
Advance Tank Construction
February 2022 – July 2022
Marathon Galveston Bay Refinery (GBR)
Safety Manager / Project Manager
•Responsible for fulfillment, execution, coordination, and communication of all activities and assignments for scheduled maintenance and capital project efforts
•Complete daily, weekly, and monthly internal and client facing safety and purchasing (i.e., equipment allocation and tracking) audits
•Responsible for leading the final execution of internal initiatives for process and facility improvements
•Responsible for planning, synchronizing, and executing complex undertakings with a diverse set of goals and individuals
•Assist maintenance and service teams in various roles as demand requires (such as Construction Managers and Equipment Managers)
•Conduct regular analysis of integration processes and procedures; identify opportunities for improvements and adjust when necessary
•Work quickly, accurately, and efficiently to resolve customer issues that impact long term solutions
•Create and enhance customer relations
•Communication of recommended process implementation or improvement to the appropriate parties to provide better customer service experience
•Maintain, drive, and enhance improvement of the customer service and operational metrics
•Maintain and improve upon data tracking systems and data analysis, around execution of services and tracking of project requirements.
•Continuously maintain excellent interpersonal skills that prove integral to the improvement of all client relations
Kelly Services
February 2021 – February 2022
DOW Chemical – Beaumont, TX / Sabine Pass, TX / Plaquemine, LA
TAR Coordinator / Quality / ETH EHS Specialist
•Responsible for fulfillment, execution, coordination, and communication of all activities and assignments for scheduled maintenance outage, shutdown or turnaround. Including Instrumentation and Electrical (I&E), Piping and Instrumentation (P&I), HVAC, all service lines, steam and heat tracing, and furnace and heater support
•Responsible for leading the final execution of internal initiatives for process and facility improvements
•Responsible for planning, synchronizing, and executing complex undertakings with a diverse set of goals and individuals
•Assist maintenance and service teams in various roles as demand requires (PMs, Operations, Shop)
•Conduct regular analysis of integration processes and procedures; identify opportunities for improvements and makes adjustments when necessary
•Work quickly, accurately, and efficiently to resolve customer issues that impact long term solutions
•Create and enhance customer relations
•Communication of recommended process implementation or improvement to the appropriate parties to provide better customer service experience
•Maintain, drive, and enhance improvement of the customer service and operational metrics
•Maintain and improve upon data tracking systems and data analysis, around execution of services and tracking of project requirements.
•Continuously maintain excellent interpersonal skills that prove integral to the improvement of all client relations
Wanzek Construction
December 2020 – February 2021
Badger Hollow Solar Project – Cobb, Wisconsin
Safety / Project Manager
•Oversaw and supported the safety and project management functions of a 350-Megawatt solar facility
•Assisted with sub-station layout and design for all I&E, HVAC, and Utility lines
•Reviewed, signed and completed General Contractor JSAs and permits, and upcoming project projections
•Provided guidance to protect employees from hazards regarding confined space, health safety, and fall protection
•Provided guidance to ensure milestones were met
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Enacted risk assessment procedures within a petrochemical or industrial setting
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing
•Tasked with onsite development and delivery of site-specific training tailored to project management
•Provided safety oversight to employees using hydrovac equipment and all heavy process equipment
•Developed and distributed weekly KPI reports on all safety and project Metrics
•Successfully enacted crisis management plans and procedures
Core Safety
July 2020 to December 2020
Signal Energy - Juno Solar Project – Lamesa, Texas
Safety / Project Advisor
•Oversaw safety and project for 300 Mega-Watt Solar Facility
•Assisted with sub-station lay and design for all I&E, HVAC, and Utility lines.
•Provided guidance to protect employees from hazards related to confined space, health safety, and fall protection
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing facilities
•Tasked with onsite development and delivery of site-specific training tailored to project management
•Provided safety oversight to employees using hydrovac equipment and all heavy process equipment
•Provided ongoing updates to manager and client
•Developed and distributed weekly KPI reports on all safety and project Metrics
•Led initiative to conduct root cause investigations and served as liaison to implement corrective action
•Conducted ISO auditing and review of ISO auditing findings
Safety Management Group
February 2020 to July 2020
Toyota – San Antoinio- TMMTX, West Virgina – TMMWV
Safety / Project Advisor
•Conducted daily, weekly and monthly audits
•Provided guidance to protect employees from hazards related to confined space, health safety, fall protection, HVAC installation, I&E supported, and Piping support.
•Provided guidance to ensure critical milestones were met
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Enacted risk assessment procedures within a petrochemical / industrial / manufacturing setting
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing
•Provided safety oversight to employees using hydrovac equipment and all heavy process equipment
•Monitored employees while conducting chemical and facility scheduled processes
•Provided ongoing updates to manager and client
•Developed and distributed weekly KPI reports on all Safety and Project Metrics
•Led initiative to conduct root cause investigations and served as liaison to implement corrective action
Mitsubishi Heavy Industries Compressor Industries
August 2018 – February 2020
Field Services and ISO Management Safety Manager – BASF, Braskem, Chevron, CP Chem, and P66
Field Safety / Project Manager
•Provided guidance to protect employees from hazards related to confined space, health safety, fall protection, I&E, HVAC, and Piping and instrumentation
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Enacted risk assessment procedures within a petrochemical / industrial / manufacturing setting
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing
•Provided safety oversight to employees using heavy tooling equipment
•Monitored employees while conducting transport and shipping overseas of machinery and equipment.
•Facilitated the Injury Case Management process
•Provided reporting updates and metrics to managers and clients
•Participated and led exposure monitoring during installation within downstream/petrochemical facilities
•Conducted all training and onsite orientation for Turnarounds, new hires and other refresher courses
•Conducted ISO auditing and review of ISO auditing findings
•Successful completion and receival of ISO 45001 and ISO 14001 standard
Safety Management Group
October 2017 to August 2018
Thompson, Bowen Engineering, Chevron, Marathon, Shell, and Toyota – California, Florida, Georgia, Louisiana South Carolina, North Carolina, Texas, and West Virginia
Safety / Project Advisor
•Sites included Hydro-electric facilities, desalinization facilities on reclaiming systems, and water treatment.
•Revised and edited job plans and schedules
•Conducted daily, weekly and monthly audits
•Provided guidance to protect employees from hazards in regards to confined space, health safety, and fall protection
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Enacted risk assessment procedures within a petrochemical / industrial / manufacturing setting
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing facilities
•Facilitated the Injury Case Management process
•Provided reporting updates and metrics to managers and clients
•Participated and led exposure monitoring during installation within downstream/petrochemical facility
•Conducted all training and onsite orientation for Turnarounds, shutdowns, scheduled maintenance, new hires and other refresher courses
•Conducted ISO auditing and review of ISO auditing findings
•Successful implementation of ISO 45001, ISO 14001, ISO 9001 standards
•Updated and maintained Aveta and IsNetworld networks
Evergreen Industrial and Environmental Services
August 2016 to October 2017
Marathon GBR, Texas City, Texas
Site Safety / Project Coordinator
•Conducted daily, weekly and monthly audits
•Provided guidance to protect employees from hazards in regards to confined space, health safety, and fall protection, I&E, HVAC, and Cranes.
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Enacted risk assessment procedures within a petrochemical / industrial / manufacturing setting
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing facilities
•Provided reporting updates and metrics to managers and clients
•Conducted all training and onsite orientation for Turnarounds, new hires and other refresher courses
•Conducted trainings such as: Hydro blast Craft Certification, Basic New Hire, Vacuum Truck and HAZWOPPER
•Conducted PSM (Process Safety Management) Audits
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Coordinated turnarounds for petrochemical facilities across the southeast region to include Texas and Louisiana
PSC
February 2015 to August 2016
Texas City, Texas
Southeast Texas Site Safety / TAR Project Manager
•Conducted daily, weekly and monthly audits
•Provided guidance to protect employees from hazards related to confined space, health safety, and fall protection
•Provided guidance to ensure critical milestones were met
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing facilities
•Facilitated the Injury Case Management process
•Provided reporting updates and metrics to managers and clients
•Participated and led exposure monitoring during installation within downstream/petrochemical facility
•Conducted all training and onsite orientation for Turnarounds, new hires and other refresher courses
•Conducted ISO auditing and review of ISO auditing findings
•Scheduled activities for DISA, ISTC training, NASAP, HASC and other safety councils in surrounding area.
•Managed 40+ employees at multiple plant sites
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Conducted trainings such as: Hydro blast Craft Certification, Basic New Hire, Vacuum Truck and HAZWOPPER
•Conducted PSM (Process Safety Management) Audits
•Coordinated turnarounds across the Southeast region to include Texas, Louisiana, and Mississippi
Ritter Construction
May 2011 to February 2015
Big Spring, Texas
Safety / Project Representative
•Provided guidance to protect employees from hazards in regards to confined space, health safety, and fall protection
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
•Tasked with onsite development and delivery of site-specific training tailored to various industries, including but not limited to petrochemical and manufacturing facilities
•Provided safety oversight to employees using heavy tooling equipment
•Monitored employees while conducting Transport of machinery and equipment.
•Facilitated the Injury Case Management process
•Provided reporting updates and metrics to managers and clients
•Conducted all training and onsite orientation for Turnarounds, new hires and other refresher courses
•Conducted scheduling of man power and testing for all pipeline services
•Facilitate new hire orientation – reviewing new hire paperwork, H2S Orientation, Pipeline & Safety Orientation and testing
•Responsible for coordinating daily, weekly and monthly reporting for safety and project metrics for equipment, vehicles, and project locations
•Supported and instructed field personnel of any requirements and expectations through daily and weekly safety meetings for each location
•Followed SDS regulations and protocol while simultaneously sustaining safety expectations set forth by both the client company and Ritter
•Ensured compliance under applicable regulatory bodies, including but not limited to EPA, OSHA, NFPA, and similar regulatory agencies
CONTACT INFORMATION
Phone 254-***-****
Email ************@*****.***
YEARS OF EXPERIENCE
12 Years in the Safety Industry
12 Years Industrial / Construction / Solar Project Management
CERTIFICATIONS AND SKILLS
•CHST – 12614
•SHEP – Safety Health Environmental Professional
•SSH – Specialist in Safety and Health
•COSM – Certified Occupational Safety Manager
•OSHA Authorized General Industry Trainer –26-0081846
•NCCER CSST
•Construction Site Safety Supervisor - CSSS
•H2S Train the Trainer
•OSHA 30 - Hour 1926 Course
•OSHA 30 – Hour 1910 Course
•DOT Qualified Drug Tester
•Trainer for CPR, AED, and First Aid for Adults
•Proficient in Windows Operating Systems
•Microsoft Office Suite 2003 – 2021 Plus (Word, Excel, Office, PowerPoint)
EDUCATION
Columbia Southern University
Currently Enrolled
Masters of Science Safety Engineering
Board of Certified Safety Professionals BCSP
Construction Health and Safety Technician
Texas A&M University
Bachelor of Science Construction Science
UT Arlington
Specialist in Safety and Health in Oil and Gas - SSH
Safety Health and Environmental Professional - SHEP
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