Graphic Designer Customer Service

Joan M. Vitro

** *. **** ******

Bayonne, NJ ****2

201-***-**** (Home)

201-***-**** (Cell)

Horizon BCBS of NJ Sales Administrative Coordinator III

*/** – 1/21 Sales and Marketing Department Coordinator

Print Marketing materials for NJ and NY for the distribution of broker kits as requested; Enter dental claims in the GEI/BIF database; Load groups into NMS as needed; Order supplies; Log new business groups into Excel file; Distribute new business and conversions to Account Consultants; Create NY and PA reports for all new incoming groups on a weekly basis; Enter groups into the Medical SIS and Access database; Heavy phone work including taking leads and enter them into a Spreadsheet; Distribute the mail on a daily basis; Take incoming checks to finance; Enter the checks in a log and e-mail the check log to small group Account Consultants and to my Manager daily

Paramount Property Management

6/06 – 2/07 Marketing and Sales Executive Assistant

Assistant to the President, Vice President,

CFO and HR Manager; Handle personal business as well as all Marketing materials and design for the company; Maintain and update calendars; Screen all incoming calls; Customer Service; Update company manual; Reference Check; Assist in Payroll

Topps Meat Company LLC

5/02 - 5/06 Graphic Designer/Administrator

Assistant to the Vice President of Marketing and

Sales; Special projects; Minute reports;

Presentations; Graphic Designer using Photoshop

7.0, Quark 4.0, and Illustrator 10.0 on a PC

platform; Create and design labels for packaging

on the Datamax I4308; Teach company phones and

Federal Express packaging to all new employees;

Order and maintain supplies and equipment for

entire company/Customer Service

TD Waterhouse

7/96 – 4/02 Unit Leader for Word Processing Department

Manage Word Processing staff of two people

Assist Human Resources with payroll; Administer Testing; Benefits, Verification check, W-2 forms,

Processing reports; Customer Service

Education: Basic and Cobol Programming courses

Computer Graphic Design Courses

Micro Trek Computer Learning Center

NT4.0

New Horizons Computer Learning Center

Windows 2000, A+ Certification

Union County College

Graphic Art Design

Software: Microsoft Word, Excel, PowerPoint, MAS 90, Access, Photoshop, Quark, Illustrator, Paint Shop and Publisher 2003, NMS, SIS

* References upon request

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