Front Desk Data Entry

SAROJ PRADHAN

Address Sukna, Dist: Darjeeling, State: West Bengal, India, Pin: 734009 · Phone 863-***-**** Email – ********@*****.***

Having 10+ years of experience in administrative duties, workflow prioritization, proven knowledge of customer service, data entry, and vehicle driving experience. Aiming to leverage my skills and where I can serve your organization and establish a career for myself.

SKILLS

• Intermediate skills using Microsoft Office

programs.

• Teamwork & Communication skill

• Managing office supplies

• Ability to learn new procedures quickly

and efficiently.

• Database Management

• Keyboard 40 words per minute

WORK EXPERIENCE

AUGUST 2021 – TILL DATE

OWNER OF RETAIL GARMENT NAVYA STORE IN SUKNA, DARJEELING, INDIA Store for all Unisex clothing, kids’ shoes, cosmetics items, FEBRUARY 2021 – MAY 26 2021

LICENSING ADMINISTRATOR, AC FIRST/ AMENTUM, US BASE, BAGRAM, AFGHANISTAN Conducting quality assurance checks of licensing records. Random Inspection of employee Home Driving License expiration due date. Updating and maintaining CDRL for all license administered for the company. Review forms and documents in the Document Change Request process to ensure compliance with work instructions & SOP. Train employees on ground guiding procedures and provide training on Forklift operation. Drove forklift 4k, 6k, 10k, 14k, Flatbed Trucks as per mission requiremets. Adhere to company Work Instruction and Standard operating procedures and ensuring Strict compliance to safety practices and policies. 2

APRIL 2020 – TO JANUARY 2021

HR SPECIALIST FRONT DESK, ACFIRST/ AMENTUM, US BASE, BAGRAM, AFGHANISTAN Using company provided OnPoint data base, prepare personnel change of status for Termination, Release, Contract completion, promotion or requests for transfer from one department to another and ensuring proper approvals and reviews have been entered on OnPoint. Assist in daily front desk HR operations, Customer Service, customer inquiries, MOB/DEMOB, contract Administration, Sick Call. Processing contractor leave request and follow up with the tickets. Drive vehicle as per mission requirements. Adhere to company Work Instruction and Standard operating procedures and ensuring Strict compliance to safety practices and policies. JUNE 2012 – TO MARCH 2020

ADMINISTRATIVE ASSISTANT-III, AC FIRST/AECOM, US BASE, BAGRAM, AFGHANISTAN I was appointed as an Administrative Assistant-I in MAP Team, and was promoted to Admin-II and Admin-III based upon employee safety practices and performances. My job profile was tracking the movement and accountability of all employees within the Area of Operations. Coordinating ground transportation to and from the passenger

(PAX) terminal. Processing the timely scheduling, manifesting and or co-ordination of inbound/outbound military flights such as Rotary/Fixed wings or Commercial flights. Maintained the CDRL, upload it on one Source company data base and conducted daily accountability briefs. Coordinating the movement of personnel with MAP Lead in arranging their transportation to respective terminal depending upon their flight show times. Arranging escorts for all Inbound/ Outbound OCNs personnel. Drive Manual Buses, Flatbed trucks, Hiace Van as per mission requirement. Adhere to company Work Instruction and Standard operating procedures and ensuring Strict compliance to safety practices and policies.

MAY 2007 – TO JANUARY 2008

SUPERVISOR MIS, TATA INDICOM, SILIGURI, INDIA

Working here taught me how to learn supervisory task such as take stock orders, count sale, supervise staff, communicate with customers & employees, quarterly inventory of all stocks stored in warehouse, sending out feedbacks on installations or repairs to manager or head offices at the end of the shift. Guiding the team of staffs in reaching bench mark

(sales) set by the management.

3

EDUCATION

B.COM.

UNIVERSITY OF NORTH BENGAL

YEAR – 2005

POST GRADUATE DIPLOMA IN INFORMATION TECHNOLOGY

UNIVERSITY OF NORTH BENGAL

YEAR - 2007

LANGUAGES

• English

• Hindi

• Nepali

Declaration: I hereby declare that all the information mentioned above is true to the best of my knowledge.

Saroj Pradhan

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