Sales Associate Customer Service
Resume:
Richard DiCarlo
Steubenville, OH *****
*************@*****.***
Hard-working motivated candidate with over 10 years of Warehouse experience. Working with power equipment and heavy machinery in a industrial environment. Accomplished manager with a history of project implementations and excellent safety record. Also have 15 years of business and sales background.
• Over 10 years of experience in logistics / supply chain.
• Fully trained on multiple forklifts, stock pickers and hydraulic lifts utilized in a warehouse setting.
• Trained in operating high velocity shrink-wrap machine.
• Overseen implementation of safety culture and rules.
• Hold record for amount of days safe without an OSHA recordable incident on a shipping team.
• Oversaw increase in efficiency and productivity in operations on multiple teams over a 10 year period.
• Development of new associates and training.
• Ability to communicate effectively and make decisions prioritizing own work with minimum supervision.
• Recognition for top performer and perfect attendance.
• Good driving record.
Work Experience
Manager
Walmart Distribution Center
April 2006 to Present
• Managed over 100 associates in supply chain grocery logistics.
• Freight handler for three years / cross trained into receiving, shipping and asset protection.
• During my time in asset protection, worked the truck gate, AP office. Dealt with hazardous chemicals compliance and disposal.
• Enforce safety guidelines and rules.
• Training of new associates into safety culture.
• Managed the receiving dock, overseeing operations of receiving perishable food items utilizing forklifts and different power equipment, breaking down pallets of perishable goods and putting them away safely and efficiently.
Sales Associate
RadioShack
January 2010 to December 2016
• Motivated sale associate in person and over the phone with multiple awards.
• Top sales performance.
• Overseeing training of new employees.
• Customer Service, Detail Oriented,
• Diagnostic of Mobile Phone, Technical, Troubleshooting computer equipment. Co-owner/ Operator
DiCarlo’s Bread
January 1990 to April 2006
● Co-owner of a family business overseeing operations of bakery products delivering to stores and restaurants in a timely manner.
● Managed all the bookkeeping and accounts payable.
● Also managed warehouse inventory control.
● Good Customer Service skills.
● Detail Oriented.
● Good Driving Record.
● Excellent management skills.
● Focus on customer retention.
Education
GED
High School Equivalency
1990 to 2005
8 years in Spanish
José Pedro Varela - Montevideo, Departamento de Montevideo January 1980 to September 1988
Skills
• Over 10 years of experience in logistics / supply chain.
• Fully trained on multiple forklifts, stock pickers and hydraulic lifts utilized in a warehouse setting.
• Trained in operating high velocity shrink-wrap machine.
• Overseen implementation of safety culture and rules.
• Hold record for amount of days safe without an OSHA recordable incident on a shipping team.
• Oversaw increase in efficiency and productivity in operations on multiple teams over a 10 year period.
• Development of new associates and training.
• Ability to communicate effectively and make decisions prioritizing own work with minimum supervision.
• Recognition for top performer and perfect attendance.
• Good driving record.
• Warehouse management (10+ years)
• Supply chain (10+ years)
• Freight (10+ years)
• Shipping & receiving
• Warehouse supervisor experience (10+ years)
• Load & unload (10+ years)
• Forklift (10+ years)
• Inventory control (10+ years)
• Box truck (10+ years)
• Materials handling (10+ years)
• Purchasing
• Project management
Languages
• Spanish - Fluent
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