Computer Operator Instructor

CURRICULUM VITAE

ANNMERCY KANINI FESTUS

P.O. Box 690**-***** NAIROBI

Cell Phone: 073*-******/ 070*-******

Email: *********@*****.***

*********@*****.***

OBJECTIVE

To work in a challenging, dynamic and responsible position in an organization for total dedication, creativity and decision making in order to combine the use of intellect and initiative, as well as to fully utilize the skills acquired, thereby, achieving both organizational and career building goals.

EXPERIENCE

March 2021 to July 2022 Platinum Credit Ltd

Position Sales Associate

Duties & Responsibilities

Providing financial solutions for businesses and individuals.

Greet customers in a friendly and polite manner.

Demonstrate knowledge of products and services to customers.

Educate customers about current promotions and advertisements.

Assist customers with requests e.g. booking their loans and ensuring they are paid in time.

Ring up customers to get feedback of the Company products.

Contribute to team's daily sales goals and targets.

August 2016 to Dec. 2019 Cooperative Bank of Kenya (MTC Branch)

Position Agency Banking Department

Duties & Responsibilities

Operating POS cash machine

Receiving cash from customers and depositing to their accounts.

Withdrawing cash from customers’ accounts using their credit cards.

Receiving customers and directing them to the specific departments.

March 2007 to June 2016 Ngenye Kariuki & Co. Stockbrokers

Position Personal Assistant to the CEO

Duties & Responsibilities

Arranging personnel diaries – setting dates and times for the Senior Personnel’s appointments.

Acting on behalf of the Senior Personnel e.g. receiving calls, attending to clients, attending to crucial urgent meetings.

In-charge of all typing of letters, reports, projects and any other documents in the office.

Receiving clients and directing them to the specific departments.

Receiving Sale/Purchase orders from clients and entering them to the systems.

Receiving payments receipts from clients and credit them to the specific accounts.

Preparing contract notes for clients.

Controlling stationery in the office.

General office management & Administration.

Nov. 2000 – May 2006 Modern Secretarial Services & Systems

Position Asst. Manager cum Secretary/ Computer Instructor

Duties & Responsibilities

Arranging personnel diaries – setting dates and times for the Senior Personnel’s appointments.

Assisting the personnel in formulating policies for monitoring training and trainer’s performance.

In charge of all Administration matters including students admission, registration, examination, discipline, supervision and certifying of students proficiency on course completion.

Invigilation and marking examination then recording the performance.

Conducting training within the college premises or in-house training.

Preparing training manuals for use in training on all common computer applications.

Supervising the installation, repair and maintenance of computers and related accessories.

Analyzing VAT/Income tax returns and forwarding them to KRA.

July – October 2000 Kikiwa Computer Center

Position Secretary cum Receptionist

Duties & Responsibilities

Sending & Receiving/Dispatching mails

Faxing/Binding/Filing/Banking

Handling petty cash

Purchase of office stationery

Supervising Secretarial/Reception department.

Typing letters, reports, projects, proposals, affidavit etc.

General office management & Administration.

EDUCATION

July – December 2009 Kenya Institute of Management

Award Advanced Certificate in Business Management

Modules Covered:-

•Introduction to Organizational Behaviour

•Financial and Cost Accounting

•Marketing Management I

•Management Information Systems

•Business Law

•Purchasing and Supplies Management

January – June 2009 Kenya Institute of Management

Award Certificate in Business Management

Modules Covered:-

•Fundamentals of Management

•Principles of Accounts

•Business Communication

•Economics

•Introduction to Law

•Business Statistics

2000 Universal Group of Colleges

Certificate in Secretarial Studies

Modules Covered:-

•Typewriting III (70 wpm)

•Shorthand I

•Secretarial Duties II

•Office Practice II

•Commerce

•Book Keeping & Accounts

•Office Management II

2000 Modern Secretarial Services & Systems

Certificates in Computer Applications

Software Applications Certificates:-

•Introduction to Information & Technology (IT)

•Windows 95/98/2000

•Word Processing (Ms Word)

•Spreadsheet (Ms. Excel)

•Database (Ms. Access)

•Presentations (Ms PowerPoint)

•Desktop Publishing (PageMaker)

•Graphic Designs (CorelDraw/Adobe Illustrator)

•Communications (Internet & Email)

1994 – 1997 Makuri Girls High School

Kenya Certificate of Secondary Education (K.C.S.E)

Aggregate: C

1985 – 1993 Gitare Primary School

Kenya Certificate of Primary Education (K.C.P.E)

Aggregate: 62 Points

INTERESTS

Reading stories

Taking notes

Entertainment

Traveling/Adventuring

Watching movies

Computers

PERSONAL

Nationality: Kenyan

Marital Status: Married

Religion: Christian

REFEREES:

1.Dominic Wanjala (Managing Director)

Platinum Credit Ltd

P.O. Box 73304 – 00200

Nairobi.

Tel: 072*-******

Email: **************@*****.**.**

1. Ignatuis Ngenye Kariuki (Director)

Ngenye Kariuki & Co. Stockbrokers

P.O. Box 12185 – 00400

NAIROBI.

Tel: 0722 – 512012

Email: **********@*****.**

2. Felistas W. Kinuthia (Director)

Modern Secretarial Services

P.O. Box 34336 – 00100

NAIROBI

Tel: 072*-******

Contact this candidate